Software Development Specialist
hace 19 horas
We are seeking a highly skilled Software Engineer Specialist to join our team at Scotiabank. As a key member of our technology team, you will play a vital role in supporting our business lines by leveraging call recording and workforce management optimization tools.
Key Responsibilities- Application Support: Provide first-line application support for the Verint v15 application, collaborate with internal teams to troubleshoot and resolve issues, execute incident and change management processes, and manage technical aspects of vendor deliverables.
- Technical Expertise: Possess strong knowledge of TCP/IP networking protocols, proficiency in PowerShell scripting and other programming languages, strong knowledge of database concepts and MS SQL queries, and relevant certifications such as Microsoft OS/MS certifications.
- Additional Responsibilities: Provide support for other applications as needed, collaborate with cross-functional teams to address technical challenges, lead implementation, integration, security, and programming best practices, and provide on-call support.
- Bachelor's degree in a relevant field (e.g., Engineering, Computer Science).
- Between 3 to 5 years of prior experience in application support or related roles.
- Self-motivated, results-oriented, and adaptable.
- Financial industry experience is desirable.
ScotiaTech is a business unit within ScotiaGBS, a Scotiabank Group company located in Bogota, Colombia. We offer an inclusive, positive work environment and competitive benefits. At ScotiaTech, we value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for everyone.
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