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Salesforce Platform Administrator

hace 2 meses

Bogotá, Bogotá D.E., Colombia Sagan A tiempo completo

Job Title: Salesforce Administrator - LATAM
Location: Remote (PST Time Zones)
Salary Range: up to 3700 USD

Work Schedule: Monday-Friday, 8:00 AM- 4:00 PM (PST)

NOTE: INDEPENDENT CONTRACTOR POSITION

Company Overview:

Sagan is a premier membership community dedicated to connecting top executives, founders, and CEOs with exceptional international talent. We facilitate the collaboration between global professionals from dynamic regions such as Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American enterprises. Explore a realm of career opportunities with Sagan.

Position Overview:

We are in search of a skilled Salesforce Administrator to oversee and enhance our Salesforce ecosystem. The ideal candidate will possess a comprehensive understanding of Salesforce best practices and demonstrate proficiency in configuring, customizing, and sustaining the Salesforce platform. This role encompasses working with both Sandbox and production environments, establishing object relationships, creating fields and triggers, and executing tailored solutions utilizing Apex and the Salesforce API. The candidate will collaborate with key business stakeholders to devise solutions that promote optimal processes and business success.

Key Responsibilities:

Salesforce Administration:

  • Oversee and configure Salesforce environments, including partial sandbox, development sandboxes, and production.
  • Create and maintain custom objects, fields, formulas, validation rules, visual workflows, and flows.
  • Establish object relationships, including master-detail, lookup, and junction objects.
    Implement and manage data security through roles, profiles, sharing rules, and permission sets.

Customization and Development:

  • Develop and manage bespoke applications using Apex, Visualforce, Lightning Components, Lightning Web Components, Aura Components, and the Salesforce API.
  • Write and maintain Apex triggers, classes, and batch processes.
  • Collaborate with third-party integrations, such as telephony integrations and document generation tools like PandaDoc and Conga.
  • Utilize Git for version control and collaborate effectively using GitHub or similar platforms.

User Support and Training:

  • Provide end-user support and troubleshooting for Salesforce-related issues.
  • Regularly develop and deliver training materials and sessions for end-users to enhance their understanding and usage of Salesforce.

Data Management:

  • Conduct data imports, exports, and updates using tools like Data Loader and Workbench.
  • Maintain data integrity and accuracy through regular audits and cleanups.

Reporting and Dashboards:

  • Create and manage custom reports and dashboards to provide actionable insights to stakeholders.
  • Utilize Salesforce's reporting capabilities to monitor key metrics and performance indicators.

Project Management:

  • Collaborate with various departments to gather requirements and translate them into Salesforce solutions.
  • Manage and prioritize multiple projects and tasks, ensuring timely delivery and quality.

Qualifications:

  • Certification: Salesforce Administrator Certification is required; additional Salesforce certifications (e.g., Platform App Builder, Advanced Administrator) are a plus.
  • Experience: Three years of experience as a Salesforce Administrator, with a strong understanding of Salesforce best practices and functionality.
  • Technical Skills: Proficiency in Apex, Visualforce, Lightning Components, and the Salesforce API.
  • Problem-Solving Skills: Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
  • Organizational Skills: Detail-oriented with strong organizational and time management skills.

Nice-to-Haves:

  • Experience with Salesforce DX and DevOps best practices.
  • Knowledge of Salesforce Einstein Analytics or other BI tools.
  • Experience with Agile methodologies and project management tools like Jira or Asana.
  • Understanding of Salesforce AppExchange and third-party application integration.
  • Familiarity with change management processes for implementing new Salesforce features or updates.

Please note: To ensure prompt processing of your application, we kindly request that you submit your resume and intro video in English format.