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Paralegal (Bilingual English/Spanish) BOGOTA
hace 2 meses
A Paralegal (Bilingual English/Spanish) plays a critical role in legal, immigration, or regulatory compliance contexts. This position involves proactive commitment for responding to RFEs issued by authorities, such as government agencies or legal entities.
Key Responsibilities:- Regulatory Compliance: Ensure that all RFE responses adhere to relevant immigration or legal regulations and requirements, staying up to date with changing laws and policies.
- Performance Metrics: Establish and monitor key performance metrics to track the team's productivity, response times, success rates, and client satisfaction.
- Documentation: Maintain comprehensive records of RFE cases, responses, and outcomes for reporting, analysis, and compliance purposes.
- Response Integrity: Prepare RFE responses completely, carefully, and with accurate information.
- Case Management: Inform clients of the RFE within 48 hours of case assignment, diligently preparing responses in a timely manner and requesting documentation as necessary.
- Follow Up on Cases: Ensure that cases have adequate and proactive follow-up.
- Monitoring Changes: Support the team to detect and inform their supervisor of the trends they notice in the RFEs, including new strategies that could be applied to other cases.
- Bilingual: English/Spanish.
- Educational Background: A bachelor's degree.
- Experience: 2+ years of professional experience. Previous experience in managing a team or leading projects is preferable.
- Legal Knowledge: Strong understanding of immigration laws, regulations, and processes, as well as the ability to interpret and apply legal documentation.
- Team Worker: Skills and abilities to work as a team member.
- Communication Skills: Excellent written and verbal communication skills, with the ability to convey complex legal concepts clearly and effectively to clients and team members.
- Attention to Detail: High level of attention to detail to ensure the accuracy and completeness of RFE responses.
- Analytical Skills: Proficiency in analyzing legal documents, regulations, and requirements to formulate appropriate responses.
- Organizational Skills: Strong organizational skills to manage multiple RFE cases simultaneously and prioritize tasks effectively.
- Customer Service Orientation: A commitment to providing exceptional service to clients and applicants, often in challenging and time-sensitive situations.