Quality Assurance Specialist

hace 5 días

Bogotá, Bogotá D.E., Colombia UPS A tiempo completo

Job Title: QA Management Review and Metrics Specialist

Job Summary:

The QA Management Review and Metrics Specialist plays a crucial role in the Quality Support Center (QSC) by coordinating the gathering and analysis of data to support the Quality Management Review (QMR) and Metrics Programs at UPS Healthcare. This position assists in identifying critical gaps in the current QMR and Metrics programs and provides recommendations for continuous improvement in alignment with the Quality organizational strategy.

Key Responsibilities:

  • Supports the QA Management Review and Metrics Supervisor with the collection, analysis, and reporting of data from different systems.
  • Provides support for management review metrics-related items through data gathering, conceptual design, impact, implementation, and verification.
  • Supports initiatives for transitioning and collecting KPIs data extraction from the manual QMS and different other systems.
  • Performs general business analytics and data analysis of Compliance data, including research, variance analysis, trend analysis, and reporting.
  • Provides support for all reporting, data analytics, performance metrics management, and best practice communication.
  • Supports any Management Review and Metrics-related queries funnel through the QSC.
  • Recommends changes and/or continuous improvement ideas to the next level of management.

Preferred Competencies:

  • Experience with healthcare regulations (e.g., cGMP, GDP, GMP) guidelines is preferred.
  • Experience with ISO 9001 and ISO 13485 standards is an advantage.
  • Advanced English language skills.
  • Knowledge of Quality Management System is an advantage.
  • Knowledge of Microsoft Office (Excel, Word, Outlook, Access).
  • Captures/documents specific and accurate information; learns subjects thoroughly and in detail; completes work with thoroughness; supplies appropriate details when requested; maintains organized files.
  • Identify potential gaps in the processes and make recommendations for possible improvements.
  • Strong time management skill, able to work within time-limits (deadlines).

Minimum Qualifications:

  • Bachelor's Degree (or internationally comparable degree) – Preferred
  • Bachelor's Degree (or internationally comparable degree) – Science or related discipline – Preferred

Location: Bogota

Employee Type: Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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