Claims Operations Specialist

hace 4 semanas


Bogotá, Bogotá D.E., Colombia Emapta A tiempo completo
Job Title:

Claims Operations Specialist

About the Role:

This is an exciting opportunity to join Emapta as a Claims Operations Specialist, working on property damage claims, personal injury, health insurance disputes, and nursing home negligence claims.

We are looking for a skilled professional with 2-3 years of experience in case management to welcome calls from clients, provide ongoing support, and follow up on medical treatment frequently. You will request medical records and bills from healthcare providers and ensure that all necessary documentation is gathered efficiently to support the client's needs.

Key Responsibilities:
  • Welcome calls from clients and provide ongoing support
  • Frequently follow up on medical treatment
  • Request medical records and bills from healthcare providers
  • Ensure PIP logs (Personal Injury Protection) are obtained as needed
  • Record information in our CMS
Requirements:
  • 2-3 years of experience in case management
  • Education and/or work experience equivalent to a bachelor's degree preferred
  • Proficiency with calendar programs, Microsoft Office, and CRM software
  • Fluency in English and Spanish required
Benefits:
  • Indefinite term type contract
  • 5 extra days of vacation leave (20 in total)
  • Medical Insurance
  • Direct exposure to our clients
  • Diverse and supportive work environment
About Us:

Emapta is a global outsourcing powerhouse, offering a robust platform for your professional journey without the need for relocation. We value employee well-being and foster innovation, collaboration, and continuous learning in a dynamic culture. Estimated salary: $50,000 - $70,000 per year based on location and experience.


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