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Multifunctional Operations Specialist

hace 1 mes


Medellín, Antioquia, Colombia ttg Talent Solutions A tiempo completo

Operations Specialist of Corporate Groups

Job Summary:
We are seeking a highly skilled Operations Specialist to join our team at ttg Talent Solutions. As a key member of our corporate group operations team, you will be responsible for handling all processes established in the area, ensuring readiness for requested tasks, and demonstrating excellent proactivity in a multifunctional position.

Key Responsibilities:

  • Group Eligibility (additions, cancellations, and modifications)
  • Creating new Groups in the system
  • Application of Payments, credits, and claims in the system
  • Generate the Welcome Kits of the Groups
  • Renewal of Groups in the system
  • Account reconciliation with Finance
  • Information Analysis and Operational Management
  • Group Billing
  • Refund Management
  • Creation of operational reports referring to the area issues, or solve service-related concerns
Requirements:
  • Excellent analytical capability
  • Excellent communication
  • Rapid adaptation to changes
  • Advanced English (Written and Oral)
  • Ability to multitask and prioritize
Education and Experience:
  • Associate's degree from an accredited institution, preferably in finance, management, commerce, or related
  • Experience in the insurance and Customer Service industry
Necessary Knowledge:
  • Excellent computer skills with proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
ttg Talent Solutions is an Equal Opportunity Employer and recruiting agency. We are committed to creating an inclusive and diverse work environment and welcome applications from all qualified candidates regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Please note that all offers of employment are contingent upon the successful completion of a drug test and background check. We maintain a drug- and substance-free workplace to ensure the safety and well-being of all employees.

At ttg, We believe in making a difference One Person at a Time.