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Multifunctional Operations Specialist
hace 1 mes
Operations Specialist of Corporate Groups
Job Summary:
We are seeking a highly skilled Operations Specialist to join our team at ttg Talent Solutions. As a key member of our corporate group operations team, you will be responsible for handling all processes established in the area, ensuring readiness for requested tasks, and demonstrating excellent proactivity in a multifunctional position.
Key Responsibilities:
- Group Eligibility (additions, cancellations, and modifications)
- Creating new Groups in the system
- Application of Payments, credits, and claims in the system
- Generate the Welcome Kits of the Groups
- Renewal of Groups in the system
- Account reconciliation with Finance
- Information Analysis and Operational Management
- Group Billing
- Refund Management
- Creation of operational reports referring to the area issues, or solve service-related concerns
- Excellent analytical capability
- Excellent communication
- Rapid adaptation to changes
- Advanced English (Written and Oral)
- Ability to multitask and prioritize
- Associate's degree from an accredited institution, preferably in finance, management, commerce, or related
- Experience in the insurance and Customer Service industry
- Excellent computer skills with proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
At ttg, We believe in making a difference One Person at a Time.