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Operations Specialist
hace 2 meses
Job Summary
At Ttg Talent Solutions, we are seeking a highly skilled Operations Specialist to join our team. The successful candidate will be responsible for handling all processes established in the area, ensuring readiness for requested tasks, and demonstrating excellent proactivity in a multifunctional position.
Main Responsibilities
• Group Eligibility (additions, cancellations, and modifications)
• Creating new Groups in the system
• Application of Payments, credits and claims in the system
• Generate the Welcome Kits of the Groups
• Renewal of Groups in the system
• Account reconciliation with Finance
• Information Analysis and Operational Management
• Group Billing
• Refund Management
• Creation of operational reports referring to the area issues, or solve service-related concerns.
Requirements
• Excellent analytical capability
• Excellent communication
• Rapid adaptation to changes
• Advanced English (Written and Oral)
• Ability to multitask and prioritize
• Associate's degree from an accredited institution, preferably in finance, management, commerce, or related
• Experience in the insurance and Customer Service industry
Please note that all offers of employment are contingent upon the successful completion of a drug test and background check. We maintain a drug- and substance-free workplace to ensure the safety and well-being of all employees.
