Bilingual Support Assistant

hace 4 semanas


Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo

This is a remote position with BruntWork, allowing you to work from the comfort of your own home. The job description is as follows:

Key Responsibilities
  • Manage new patient referrals, including sending screening questions and follow-up
  • Coordinate with case managers to schedule initial appointments and ensure patient communication
  • Handle task such as scheduling physical injury patients for follow-up, MRI reviews, and obtaining approvals for ancillary services
  • Perform administrative tasks, including emailing and ordering

The ideal candidate will have experience in healthcare, knowledge of authorizations for procedures, and excellent communication skills. Fluency in Spanish and clear English is a must. This is a permanent work-from-home position with steady freelance work, immediate hiring, and great benefits.

Responsibilities include:

  • Coordinate with departments and Attorney's office for authorized services
  • Send MRI orders/scripts with notes and demos via email or fax
  • Track orders and Tebra Alerts, and upload approvals to Drive
  • Communicate between Attorney office regarding treatment updates

As a Bilingual Support Assistant - Personal Injury, you will work closely with the team to ensure seamless coordination of patient care and administrative tasks. If you have a strong background in healthcare and excellent communication skills, we encourage you to apply for this position. Please note that this is a permanent work-from-home opportunity with steady freelance work and great benefits.

Requirements

  • Experience in healthcare
  • Knowledge of authorizations for procedures
  • Excellent oral and written communication skills
  • Reliable and self-starter
  • Organized and mature
  • Fluency in Spanish and clear English


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