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E-commerce Support Specialist
hace 1 semana
Brunwork is seeking a highly skilled and organized individual to join their team as a Customer Service and Administrative Virtual Assistant. This is a unique opportunity to work with a growing e-commerce company that provides an exceptional range of bridal products and services.
Key Responsibilities:
- Deliver exceptional customer service through Gorgias platform
- Manage administrative tasks including data entry and document management
- Process and track customer orders and inquiries
- Maintain accurate customer records and documentation
- Support general administrative operations
- Assist with day-to-day business operations and special projects as needed
Requirements
To be successful in this role, you should have proven experience with Gorgias platform, strong administrative and organizational skills, excellent written and verbal communication skills, detail-oriented with strong data entry capabilities, ability to work independently and manage time effectively, experience in e-commerce customer service preferred, professional and friendly demeanor, reliable internet connection and quiet work environment.
About Brunwork
Brunwork is a premium bridal and wedding services company revolutionizing the Australian wedding industry through their e-commerce platform. They provide an exceptional range of bridal products and services, catering to modern brides seeking a seamless wedding planning experience.
What We Offer
This is an independent contractor position with immediate hiring. The job is permanent and offers a steady freelance opportunity. You can work from home and enjoy the benefits of a remote job.
