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Technical Solutions Consultant

hace 2 meses


Bogotá, Bogotá D.E., Colombia Launch Mobility A tiempo completo
About the Role

We are seeking a highly skilled Technical Solutions Consultant to join our team at Launch Mobility. As a key member of our client-facing team, you will play a critical role in building and maintaining strong relationships with our clients by understanding their strategic goals and technical needs.

Key Responsibilities
  • Deliver value through customized technical solutions and proactive account management.
  • Work closely with clients to understand their technical and non-technical needs.
  • Manage long-term client relationships and foster loyalty and satisfaction.
  • Diagnose and resolve complex technical issues independently and collaboratively.
  • Align technical solutions with client goals and objectives.
Requirements
  • Fluent in English (C1-C2): Exceptional proficiency in both spoken and written English.
  • 5+ Years of Experience: Proven experience in technical consulting or client-facing roles.
  • In-depth understanding of SaaS platforms and familiarity with the unique technical and operational challenges of the startup ecosystem.
  • Expertise in building trust and rapport with clients.
  • Strong ability to diagnose and resolve complex technical issues.
  • Adept at aligning technical solutions with client goals and objectives.
What We Offer
  • USD payment and competitive salaries.
  • Hybrid work flexibility.
  • Flexible vacation policy.
  • A bilingual English/Spanish work environment.
Culture at Launch Mobility

We value diversity, trustworthiness, passion, collaboration, and ownership. If you are passionate about finding innovative solutions and building strong relationships with clients, we encourage you to apply.