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Technical Solutions Consultant
hace 2 meses
We are seeking a highly skilled Technical Solutions Consultant to join our team at Launch Mobility. As a key member of our client-facing team, you will play a critical role in building and maintaining strong relationships with our clients by understanding their strategic goals and technical needs.
Key Responsibilities- Deliver value through customized technical solutions and proactive account management.
- Work closely with clients to understand their technical and non-technical needs.
- Manage long-term client relationships and foster loyalty and satisfaction.
- Diagnose and resolve complex technical issues independently and collaboratively.
- Align technical solutions with client goals and objectives.
- Fluent in English (C1-C2): Exceptional proficiency in both spoken and written English.
- 5+ Years of Experience: Proven experience in technical consulting or client-facing roles.
- In-depth understanding of SaaS platforms and familiarity with the unique technical and operational challenges of the startup ecosystem.
- Expertise in building trust and rapport with clients.
- Strong ability to diagnose and resolve complex technical issues.
- Adept at aligning technical solutions with client goals and objectives.
- USD payment and competitive salaries.
- Hybrid work flexibility.
- Flexible vacation policy.
- A bilingual English/Spanish work environment.
We value diversity, trustworthiness, passion, collaboration, and ownership. If you are passionate about finding innovative solutions and building strong relationships with clients, we encourage you to apply.