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Customer Journey Strategist

hace 2 semanas


Bogotá, Bogotá D.E., Colombia IZO A tiempo completo

Are you passionate about creating unforgettable customer experiences? Do you have a talent for designing engaging experiences that drive business results?

Key Responsibilities

We're looking for a motivated Senior Experience Designer who can bring their expertise to our team at IZO.

  • Improve experience measurement models to inform business decisions.
  • Advise clients on experience measurement indicators and recommend best practices.
  • Set up and configure Voice of Customer technology platforms to provide actionable insights.
  • Develop compelling surveys and dashboards that meet business objectives.
  • Collaborate with cross-functional teams to lead workshops and drive project success.
  • P present findings and recommendations to clients, fostering strong relationships and trust.
  • Identify opportunities for business growth and develop strategies to capitalize on them.