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Junior Office Coordinator
hace 2 meses
About the Role
We are seeking a highly organized and detail-oriented Junior Office Coordinator to join our team at Swiss Re. As a key member of our office team, you will be responsible for providing exceptional customer service to staff and visitors, ensuring a smooth and efficient work environment.
Key Responsibilities
- Maintain a professional and welcoming reception area, ensuring all necessary supplies and equipment are available.
- Manage visitor information systems, ensuring confidentiality and accuracy.
- Arrange local and international courier services, as needed.
- Answer and direct telephone calls, maintaining a professional and courteous demeanor.
- Identify and address office needs, proactively resolving issues and improving processes.
- Partner with vendors to ensure high-quality service and meet service level agreements.
- Provide event support and planning, collaborating with internal teams to ensure successful events.
- Supply and improve the workplace experience for employees, ensuring a positive and productive work environment.
- Work closely with IT and AV teams to maintain office equipment and ensure seamless operations.
- Audit and ensure FM work tickets are resolved in a timely manner.
- Enter service requests and update work completion status in the work order system.
- Coordinate and assist with lobby and general maintenance issues.
- Partner with CRES, vendors, and internal teams to manage office space, supplies, and maintenance.
- Provide exceptional customer service to staff and visitors, ensuring a positive experience.
- Oversee office logistics, including arranging transportation and maintaining IT/AV equipment.
- Contribute to budgeting, forecasting, and cost control initiatives.
- Participate in internal projects that improve workplace experience and efficiency.
Requirements
- Completion of a bachelor's degree in an administrative field (Business Administration, Economics, Accounting, Finance, or similar).
- Proficiency in Microsoft Office Suite and strong administrative skills.
- Fluency in Spanish and English is a requirement.
- Phenomenal service mentality and passion for exceeding expectations.
- Thrives in a fast-paced environment and enjoys working collaboratively.
- Excellent communication and interpersonal skills, with the ability to build rapport with diverse groups.
- Detail-oriented problem solver with a proactive approach.
About Swiss Re
Swiss Re is one of the world's leading providers of reinsurance, insurance, and other forms of insurance-based risk transfer. We work to make the world more resilient, anticipating and managing a wide variety of risks, from natural catastrophes and climate change to cybercrime. Our success depends on our ability to build an inclusive culture, encouraging fresh perspectives and innovative thinking.