Customer Service Specialist

hace 2 semanas


Bogotá, Bogotá D.E., Colombia Ubiquity A tiempo completo

We're looking for a Customer Service Specialist to join our team at Ubiquity. As a specialist in customer relations, you will be responsible for delivering exceptional service experiences to our clients.

About the Role:

This is an exciting opportunity to work with a leading provider of customer experience management solutions. Our team is dedicated to helping clients achieve their goals and we're seeking a skilled professional to help us make it happen.

  • Be customer-obsessed and manage each interaction with our customers' satisfaction as your top priority.
  • Identify customers' needs, clarify information, research every issue, and provide solutions.
  • Deliver on commitments and do what you say you will do.
  • Resolve customer issues same day or within 24 hours.
  • Provide correct information to customers and listen carefully to understand their questions.

You'll have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences. We're committed to creating an inclusive employee experience for all, regardless of race, gender, religion, sexual orientation, age, or disability.



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