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Senior Contract Specialist
hace 2 meses
About Mastercard
We are a global technology company that connects and powers an inclusive, digital economy. Our mission is to make transactions safe, simple, smart, and accessible for everyone, everywhere.
Our Culture
We value diversity, equity, and inclusion in all aspects of our business. Our decency quotient, or DQ, drives our culture and everything we do. We believe that our differences enable us to be a better team, making better decisions, driving innovation, and delivering better business results.
Job Summary
We are seeking a Senior Contract Specialist to join our Global Business Services Center (GBSC) team. The GBSC is a shared services organization that provides services to all regions and business units spanning 50 countries.
Key Responsibilities
- Perform end-to-end contract preparation and execution processes for assigned portfolio of transactions, beginning with receipt of requests for contract generation through contract signature.
- Receive contract requests and conduct triage to ensure adherence to established business policies, processes, and procedures.
- Review, draft, and negotiate routine vendor and commercial contracts, including confidentiality/non-disclosure agreements, software license agreements, and related support service agreements.
- Ensure that all agreements are prepared, revised, and executed in consultation with the business unit client and other subject matter experts, and in accordance with approved policies and playbooks.
- Analyze contract requirements, special provisions, terms, and conditions to ensure compliance with appropriate laws, regulations, policies, and procedures.
- Provide superior customer service according to GBSC standards in terms of quality, response time, resolution time, and adhering to Service Level Objectives.
Requirements
- Bachelor's degree, combined with relevant experience required. JD or other advanced education a plus.
- Solid legal and business acumen, sound analytical and problem-solving skills.
- Demonstrated ability to manage workloads involving tasks of varying priority and complexity.
- Excellent communication and interpersonal skills, with emphasis on collaborating with key legal and business stakeholders to negotiate and confirm legal and business contract terms.
- Advanced negotiation skills.
- Ability to recognize when to escalate and when to exercise independent judgment and discretion in reviewing/negotiating contracts.
- Demonstrated strength in customer-focused service orientation.
- Knowledge of European, Middle East, Africa, Asia Pacific, Latin, or Caribbean legal systems and business practices a plus.
Security Responsibility
All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization. Therefore, it is expected that every person working for or on behalf of Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach;
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
