Logistics Operations Coordinator

hace 2 semanas


Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo
Job Overview

We're seeking a highly skilled Freight Brokerage Operations Coordinator to drive operational excellence and contribute to our continued success in the rapidly expanding logistics industry. As a key player in our cross-border logistics operation, you'll be responsible for managing client requests, negotiating rates, and coordinating shipments for a wide array of commodities.

Key Responsibilities
  • Fulfill client shipping needs efficiently, managing requests from start to finish.
  • Negotiate competitive rates with trucking companies to maximize value.
  • Cultivate strong relationships with clients and carriers through effective communication.
  • Handle paperwork, including load confirmations and carrier contracts.
  • Onboard new trucking companies and maintain carrier profiles.
  • Strategically post loads on boards and manage incoming inquiries.
  • Coordinate complex logistics, including pickups, deliveries, and cross-border shipments.
  • Promptly address client emails and inquiries throughout the workday.
  • Troubleshoot and resolve issues related to delays, customs, or border crossings.
  • Manage diverse shipments across Canada, the US, and cross-border routes.
Requirements
  • Proven track record in truck dispatching or freight brokerage (minimum 2-3 years experience).
  • Exceptional English communication skills, both written and verbal.
  • Strong negotiation abilities and a customer-centric approach.
  • Self-starter with excellent decision-making skills in a fast-paced environment.
  • Proficiency in logistics software, particularly ITS Dispatch.
  • Experience with RingCentral or similar phone systems.
  • Meticulous attention to detail and superior organizational skills.
  • Ability to work Eastern Time Zone hours (9 AM to 5 PM ET).
  • Adaptability to handle diverse commodities and shipping routes.
  • Passion for logistics and desire to grow with a rapidly expanding company.


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