Logistics Operations Coordinator
hace 3 días
About Bruntwork
Bruntwork is a dynamic freight brokerage startup revolutionizing the logistics industry by connecting trucking companies with shippers, ensuring seamless operations and client satisfaction.
Job Title: Executive Assistant / Virtual Assistant
We're seeking an experienced and versatile Logistics Operations Coordinator to become the backbone of our operations. As a key facilitator of communication between trucking companies, shippers, and our internal team, you will manage crucial administrative tasks while contributing to our sales and marketing efforts.
About You
- You possess excellent written and verbal communication skills, with the ability to be persuasive and adapt to various business functions.
- You have experience in a service-based business, preferably in logistics or a related field.
- You are proficient in communication tools like Discord and comfortable with technology, willing to learn new software as needed.
- You understand US business communication norms and practices and are self-motivated with the ability to work independently in a remote setting.
About the Role
Responsibilities
- Manage and prioritize email communications, ensuring timely follow-ups and escalating critical issues when necessary.
- Schedule and coordinate appointments with carriers, contractors, and clients, maintaining accurate records and updating relevant parties as needed.
- Assist with basic accounting tasks and bill payments, ensuring timely reconciliations and resolving any discrepancies that may arise.
- Support project management initiatives, including warehouse operations, by facilitating effective communication between stakeholders and identifying areas for process improvements.
- Foster strong relationships with carriers, persuading them to work with our brokerage and ensuring their needs are met through proactive issue resolution.
- Contribute to sales efforts by gathering and relaying critical information between the CEO and contractors, highlighting opportunities for growth and expansion.
- Participate in marketing efforts, providing input on website development and adapting to changing market conditions.
- Be adaptable, handling ad-hoc tasks as they arise in this dynamic startup environment.
Salary: $45,000 - $60,000 per annum, based on your qualifications and experience, as well as the North Carolina location. This salary range reflects the estimated compensation for this role, considering the industry standards and cost of living in the area.
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