Logistics Operations Coordinator
hace 3 semanas
We are seeking an experienced Logistics Operations Coordinator to join our team at Cencora. This role is responsible for ensuring the smooth operation of our shipping processes, including reviewing shipment requirements, communicating updates, and managing client orders.
Key Responsibilities- Review shipment requirements to ensure timely processing and proactively communicate updates to clients.
- Professionally answer emails directed to the Core Logistics Department and create new shipment orders for both domestic and international routes.
- Validate new orders received from the customer portal to ensure accuracy of information and documentation.
- Work closely with US and EU customer services teams to provide seamless support to clients.
- Utilize World Courier's operational tools to search import requirements and advise customers on regulatory requirements for importing into foreign countries.
- Pre-advise destination office for commodities requiring special attention and provide standard quotes to customers.
- Plan domestic routings, route domestic shipments on next reliable and direct flights out, and enter clear and precise notes/instructions of customer expectations into the job file.
- Monitor shipment during transport, react flexibly to any deviation from the plan, and give proper instructions to Ops to handle the shipment correctly.
- Bachelor's degree in business, supply chain management, or a related field preferred.
- 2-3 years' experience in logistics and/or operations management.
- Effective English communication, including writing, speaking, and interpersonal communication.
- Quick critical thinking and problem-solving abilities.
- Excellent customer service and client relations skills.
- Organization and time management skills.
- Good collaboration and teamwork abilities.
$60,000 - $80,000 per year, depending on experience and location.
About UsCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or membership in any other class protected by federal, state, or local law.
BenefitsWe offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
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