Senior Quality Assurance Specialist
hace 4 semanas
Company Overview
RedValley, a fast-growing startup in Medellín, Colombia, is seeking a strategic and proactive Quality Assurance Specialist to join our team. Our mission is to deliver exceptional service and exceed expectations, making us a leader in the industry. As a Quality Assurance Specialist, you will play a pivotal role in ensuring that our services meet the highest possible standards of quality.
Salary and Benefits
The estimated salary for this position is 27,000,000 COP per year, including private health insurance for you and a family member, flexible working hours, and 50% off lunch at our partnered restaurant. We also offer a unique company culture and values that prioritize teamwork, ownership, and purpose.
Job Description
We are looking for a Quality Assurance Specialist to conduct routine audits and analysis of the quality of our services. This includes interpreting and analyzing data obtained from auditing to determine if our service meets established quality standards. You will also be responsible for documenting audit results and maintaining accurate and detailed records of all auditing activities.
Required Skills and Qualifications
To be successful in this role, you will need to have a strong understanding of quality assurance principles and practices, as well as excellent analytical and problem-solving skills. You should also have a minimum of 2 years of experience in quality assurance and quality control, with a focus on customer service and BPO industries. Proficiency in English is required, with a B2-C1 level of proficiency.
Benefits
As a Quality Assurance Specialist, you will have the opportunity to work in a fast-paced startup environment that supports teamwork, ownership, and purpose. You will also have access to remote or hybrid modality, flexible working hours, and 50% off lunch at our partnered restaurant. Private health insurance for you and a family member is also included.
Other Information
This is not an IT position, and the job type is full-time. If you are interested in this opportunity, please submit your application, including your salary expectation in COP. We look forward to hearing from you.
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