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At Recurly, we're dedicated to providing a versatile subscription management platform that empowers businesses to harness the power of recurring revenue growth. Our innovative technology has enabled thousands of companies across 55 countries to deploy subscription billing and recover millions of dollars in revenue.
Our MissionWe strive to deliver exceptional customer experiences by fostering lasting relationships with our developers, product owners, and customers. As a Technical Support Engineer, you'll play a crucial role in ensuring timely resolution of technical issues while developing comprehensive knowledge of our products and services.
Key Responsibilities:- Develop Relationships: Build strong connections with internal teams and stakeholders to achieve the best customer experience possible.
- Technical Expertise: Leverage your understanding of web development, CSS, HTML, and JS to troubleshoot technical issues creatively and efficiently.
- Documentation: Create and maintain documentation resources related to your role to support other team members.
