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Technical Consultant

hace 2 meses

Bogotá, Bogotá D.E., Colombia CSG A tiempo completo
{"title": "Technical Consultant Role at CSG", "description": "

At CSG, we're looking for a talented Technical Consultant to join our team. As a Technical Consultant, you'll play a key role in delivering technical and customer-focused solutions to our clients.

Key Responsibilities:

  • Provide technical support for CSG's software and hardware-based solutions.
  • Deliver high-quality customer service and ensure customer satisfaction.
  • Maintain close interaction with our teams and provide remote and on-site support.
  • Install and commission customer solutions, conduct solution acceptance testing, and handover.

Requirements:

  • Bachelor's degree in Systems, Engineering, or related field.
  • 6 months experience in Customer Service.
  • Experience in Technical Troubleshooting, Customer Support Interaction, and MySQL, Oracle, Linux, and scripting skills.
  • Proficient in English in a business environment.

Perks and Benefits:

  • Work from Home, in-office, or hybrid.
  • Medical and Dental Coverage.
  • Life Insurance.
  • Emotional and Mental Well-being Initiatives.
  • Volunteer Time Off.
  • Meal Allowance.
  • Education Reimbursement.

About CSG:

For over 40 years, we've serviced the world's most recognizable brands with future-ready solutions in customer engagement, revenue management, and payments. Our solutions impact over 900 customers in over 120 countries.

Our Way of Life:

We power a culture of integrity, innovation, and impact. We power our people with the choice to work from home, in-office, or a hybrid work combination that integrates well with their lifestyle.

", "lang_code": "en"}