Collection Operations Director

hace 1 mes


Medellín, Antioquia, Colombia Tech365 Sas A tiempo completo

**About Tech365 Sas**

Tech365 Sas is an innovative Fintech company, a leader in the digital lending market. We are seeking a highly skilled and experienced Collection Operations Director to lead our collection department in Medellín.

**Key Responsibilities:**

  • Develop and execute effective collection strategies, ensuring the team carries out collection procedures through various channels (telephone, WhatsApp, email).
  • Monitor and optimize daily team performance, supervising the fulfillment of collection goals.
  • Design methodologies, motivation systems, and KPIs for the Collection team; ensuring all collection activities comply with applicable laws and regulations, as well as company policies.
  • Closely collaborate with the Finance, Customer Service, and Legal departments.
  • Analyze reports on collection trends, team performance, and key metrics for senior management.

**Requirements:**

  • 2-5 years of experience in similar collection management positions, including leadership roles, preferably in the Fintech sector, and expertise in predictive management and administration.
  • Degree in Business Administration, Finance, Accounting, or related fields.
  • Advanced English level (essential).

**We Offer:

  • A competitive salary: COP 3,200,000 - 5,400,000 per month, depending on experience.
  • Direct contracting with the company.
  • Opportunities for professional growth in an international group.
  • Ongoing training and development.

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