Global Network Security Specialist

hace 1 semana


Bogotá, Bogotá D.E., Colombia Emapta A tiempo completo
About the Role

We are seeking a highly skilled Global Network Security Specialist to join our team in Bogota/Medellin. As a NOCaaS Engineer, you will play a crucial role in providing seamless, reliable, and secure IT services to our clients.

Key Responsibilities
  • Drive impact with every task by working within a 24/7/365 shift-based team to monitor, troubleshoot, and resolve network/system issues.
  • Collaborate with other departments to ensure maximum uptime and accessibility for all sites/users.
  • Research, diagnose, and identify solutions to resolve customer issues while maintaining a positive attitude.
  • Own and manage customer issues from start to finish.
  • Engage, investigate, and escalate system-related alerts as required.
Requirements

To succeed in this role, you will need:

  • Over 3 years of experience in a NOC/Support team.
  • Strong computer skills with a focus on Networking, TCP/IP, Firewalls, and proxy servers.
  • A background as a Support Engineer (Tier 1-2), Technical Account Manager, or Pre-sales from web/network/information security companies.
  • Proficiency in ISP, DNS, DHCP, NAT, and familiarity with VPNs, IPSec, network and security protocols and standards.
  • Experience with BGP, OSPF, OSI, WAN/SD-WAN, and MPLS is preferred.
  • Excellent troubleshooting skills to address technical problems in live production environments.
What We Offer

In return for your hard work and dedication, we offer:

  • An estimated salary of $60,000 per year based on industry standards and location.
  • 20 days of vacation annually.
  • A customized laptop and peripherals.
  • Prime office locations in Bogota and Medellin.
  • Career growth opportunities with direct client exposure.
About Emapta Latam

Emapta has pioneered personalized outsourcing solutions since 2010, empowering businesses to thrive with bespoke teams and seamless integration. With over 720 clients worldwide and a team of nearly 7,400 talented professionals, Emapta continues to set new standards in the industry.



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