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Software Support Engineer

hace 2 meses


Pereira, Risaralda, Colombia Unity A tiempo completo

About the Role

We're seeking a talented Software Support Engineer to join our Unity Engine Support team. As a key member of our team, you'll provide technical solutions to customers' complex problems, working collaboratively with colleagues to ensure team success.

What You'll Do

  • Efficiently provide technical support and solutions across Unity's deployment platforms and applications.
  • Solve customer problems via online ticketing and other appropriate communication mediums.
  • Collaborate with colleagues to ensure team success.
  • Help train and mentor new or less experienced team members.
  • Maintain excellent relations between the Engine Support team and other departments within Unity.

Requirements

  • Enjoyment of troubleshooting/problem-solving.
  • C# and/or C++ experience.
  • Willingness to learn new skills and areas of Unity.
  • Experience in debugging and profiling.
  • You might also have experience with developing games/apps with Unity or for mobile/console platforms.
  • Knowledge of SCM software (Git, SVN, Mercurial, P4) and available external hosting platforms (e.g. Github, Bitbucket).

What We Offer

$140,000 - $160,000 per year salary range, depending on location and experience.

Benefits

Relocation support is not available for this position. Work visa/immigration sponsorship is not available for this position.

About Us

Unity is the world's leading platform of tools for creators to build and grow real-time games, apps, and experiences across multiple platforms. Our diverse community of creators uses Unity to bring their imaginations to life across mobile, PC, and console, as well as spatial computing.