Quality Assurance Manager

hace 2 meses


Cali, Valle del Cauca, Colombia TaskUs A tiempo completo
Job Summary

As a Quality Assurance Manager at TaskUs, you will be responsible for leading a team of Quality Analysts in developing methods and standards for quality. This role requires a strong understanding of quality assurance principles and a passion for continuous improvement. You will work closely with other departments to identify areas of opportunity and implement process improvements. The ideal candidate will have a strong background in quality assurance and a proven track record of leading teams to achieve operational excellence.

Key Responsibilities
  • Lead a team of Quality Analysts in developing quality methods and standards
  • Conduct audits and attend business reviews to identify areas of opportunity
  • Collaborate with other departments to implement process improvements
  • Develop and maintain quality metrics and reporting
  • Provide coaching and training to Quality Analysts to improve performance


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