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Senior Social Media Community Manager

hace 1 mes

Bogotá, Bogotá D.E., Colombia Open English A tiempo completo
Job Title: Senior Social Media Community Manager

Open English, a leading online English learning platform in Latin America, is seeking a passionate and data-driven Senior Social Media Community Manager to build an engaged community around Open English and Open English Junior.

Key Responsibilities:
  • Develop and execute a comprehensive social media strategy to foster meaningful conversations and user-generated content (UGC).
  • Manage and nurture online communities across various social platforms, including Instagram, TikTok, Facebook, YouTube, Reddit, and Facebook groups.
  • Collaborate with influencers and internal teams to drive community growth and report valuable insights to the brand.
  • Stay ahead of social media trends and implement creative strategies to keep the community engaged.
  • Use social listening tools to monitor trends, audience sentiment, and emerging conversations around English learning.
  • Manage broadcast channels, create performance reports, and offer actionable insights to improve engagement and brand presence.
  • Assist the Social Media Manager with the content calendar and ensure a cohesive brand voice across all platforms.
  • Plan and execute social collaborations, giveaways, and contests to drive engagement and brand awareness.
  • Generate reports on performance metrics, social insights, and audience behavior to guide future strategies.
Qualifications:
  • 3+ years of experience in social media marketing and community management.
  • Proven success in building engaged communities and fostering meaningful conversations.
  • Strong writing skills in both English and Spanish, with the ability to craft witty, attention-grabbing content.
  • Experience using social media management platforms, social listening tools, and ManyChat for user engagement.
  • Familiarity with reporting, data analysis, and content performance metrics to inform strategy.
  • A love for social media, emerging trends, and creative problem-solving.
  • Self-starter with a proactive attitude and ability to work in a fast-paced, dynamic startup environment.