Service Delivery Expert

hace 5 días


Bogotá, Bogotá D.E., Colombia SoftwareONE A tiempo completo

Key Responsibilities

  1. Work closely with Services Leaders to introduce standard methodologies and ensure adherence to corporate governance compliance and successful delivery for projects and service engagements.
  2. Ensure projects are implemented with full compliance with our Project Management Methodology, any local project governance requirements, financial processes, financial records and reports, and audit follow-up.
  3. Ensure service program delivery adheres to the strictest standards of excellence and maintain profitability through proper resource management and allocation.
  4. Actively lead project issues to resolution.
  5. Drive continuous improvement initiatives as an active participant of our organizational change process; develop team's collection of feedback about possible improvements, issues, and concerns (what is working well, what is not working well) based on feedback from Lessons Learned.


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