Global Operations Coordinator Specialist
hace 1 mes
About Anthology:
Anthology delivers innovative education and technology solutions to empower educators and institutions.
We're committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and company culture.
Learn more about Anthology and our career opportunities at our website.
The Opportunity:
The Business Operations Coordinator plays a vital role within the Global Customer Success organization.
This team is focused on streamlining operational efficiency by innovating and implementing world-class tools and business processes across the organization.
Key Responsibilities:
- Validate sales opportunity data in our CRM system and provision projects in our PSA tool.
- Coordinate with GCS leaders and the Resource Management team to identify and assign resources.
- Follow standard processes to assist internal cross-functional teams, such as Finance.
- Evaluate and ensure data integrity and accuracy within the PSA tools.
- Collaborate with team members to resolve operational issues and provide support for special projects and initiatives.
Requirements:
- An associate's degree or equivalent combination of education and experience.
- Strong attention to detail, organizational skills, and ability to follow set guidelines and processes.
- Ability to work independently as well as part of a global team, including on-call holiday hours, and manage multiple projects simultaneously.
- Excellent communication and interpersonal abilities.
- Proven experience in a similar role, preferably in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams, Planner).
- Fluency in written and spoken English at CEF B2 level or above.
Preferred Qualifications:
- Experience working in Salesforce and/or Kantata.
Estimated Salary Range:
$45,000 - $65,000 per year, depending on location and qualifications.
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