Global Operations Coordinator Specialist

hace 23 horas


Colombia Anthology A tiempo completo
Business Operations Coordinator

About Anthology:

Anthology delivers innovative education and technology solutions to empower educators and institutions.

We're committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and company culture.

Learn more about Anthology and our career opportunities at our website.

The Opportunity:

The Business Operations Coordinator plays a vital role within the Global Customer Success organization.

This team is focused on streamlining operational efficiency by innovating and implementing world-class tools and business processes across the organization.

Key Responsibilities:

  • Validate sales opportunity data in our CRM system and provision projects in our PSA tool.
  • Coordinate with GCS leaders and the Resource Management team to identify and assign resources.
  • Follow standard processes to assist internal cross-functional teams, such as Finance.
  • Evaluate and ensure data integrity and accuracy within the PSA tools.
  • Collaborate with team members to resolve operational issues and provide support for special projects and initiatives.

Requirements:

  • An associate's degree or equivalent combination of education and experience.
  • Strong attention to detail, organizational skills, and ability to follow set guidelines and processes.
  • Ability to work independently as well as part of a global team, including on-call holiday hours, and manage multiple projects simultaneously.
  • Excellent communication and interpersonal abilities.
  • Proven experience in a similar role, preferably in a fast-paced environment.
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams, Planner).
  • Fluency in written and spoken English at CEF B2 level or above.

Preferred Qualifications:

  • Experience working in Salesforce and/or Kantata.

Estimated Salary Range:

$45,000 - $65,000 per year, depending on location and qualifications.



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