Global Brand Operations Specialist

hace 1 mes


Colombia Twilio A tiempo completo
About the Role

Twilio is seeking a skilled Global Brand Operations Specialist to join our team. As a key member of our Brand team, you will play a critical role in project managing various creative and video projects, working directly with stakeholders and vendors. Your ability to meet tight deadlines, work well under pressure, and maintain strong communication skills will be essential to your success in this position.

Responsibilities
  1. Track, quantify, and document the Brand team's workload and performance, ensuring that projects stay on track and stakeholders are informed.
  2. Master the processes that enable us to triage inbound requests, define scope, set timelines, assign resourcing, and execute requirements efficiently.
  3. Manage our digital asset management tool, performing weekly maintenance tasks, including tagging approved assets, archiving outdated assets, updating news management, and managing users.
  4. Take on challenges of varying sizes, handling all tasks with flexibility and a positive attitude, while maintaining collaborative relationships across internal Marketing and external stakeholders.
  5. Interact extensively with functional teams and project stakeholders within Twilio, representing the Brand team well and guiding stakeholders on how to accurately represent the Twilio brand.
  6. Work with procurement and legal teams to onboard new vendors, process contracts, and issue purchase orders.
  7. Communicate clearly and effectively, with a straightforward style and no false promises or excuses.
Qualifications

We are looking for a candidate with 3+ years of experience in a Producer/Project Management role, spanning a large digital presence. Strong analytical skills, the ability to coordinate production operations, and negotiate competing priorities against aggressive timelines without compromising quality or cost are essential. Additionally, you should have experience working with teams across multiple departments and have strong leadership capabilities to advise on resource planning and enforce project standards.



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