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Salesforce Systems Administrator
hace 1 mes
Job Overview
Hirebridge seeks an experienced Salesforce Systems Administrator to join our team. This role is responsible for the administration of sales systems, including Salesforce (Sales Cloud and Service Cloud), Zoominfo, LinkedIn Navigator, Clari, Groove, and other tools as needed.
Key Responsibilities
- Manage and administer Salesforce.com platform, including user setup, profile management, role hierarchy, permission sets, and custom fields.
- Customize Salesforce to meet business requirements, including creating custom objects, workflows, validation rules, and process builder flows.
- Perform regular data maintenance tasks, including data cleansing, de-duplication, and data migration.
- Handle Salesforce system configuration changes and enhancements in collaboration with stakeholders.
- Create and maintain reports and dashboards to provide actionable insights into sales performance, pipeline health, and forecast accuracy.
- Analyze data trends and patterns to identify opportunities for process improvement and revenue optimization.
- Generate ad-hoc reports as requested by leadership and other stakeholders.
- Stay up-to-date with system releases, new features, and best practices.
- Evaluate and recommend updates, enhancements, and third-party integrations to improve performance and user experience.
- Coordinate with IT and external vendors as needed for system upgrades and integrations.
- Manage and administer all other sales applications, as needed.
Requirements and Qualifications
- Bachelor's degree in business administration, information systems, or related field.
- Minimum 4 years' experience using Salesforce; proficiency in Salesforce Lightning Experience preferred.
- Minimum 2 years' experience as Salesforce administrator.
- Salesforce Administrator certification (ADM 201) required; additional certifications such as Sales Cloud Consultant or Platform App Builder are a plus.
- Must speak fluent English.
- Preference given to candidates with experience with Zoominfo, LinkedIn Navigator, Clari, Groove, and/or other similar tools.
- Experience in optimizing workflow management in Salesforce, including fixing broken/obsolete workflows.
- Experience with data analysis and reporting tools such as Excel and Power BI are preferred.
- Excellent customer service skills with the ability to provide day-to-day support to users, addressing issues and questions in a timely and effective manner.
- Strong data management skills including data imports, exports, data migration using tools like Data Loader, data cleansing, de-duplication, and maintaining data integrity.
- Knowledge of Salesforce best practices for configuration and customization.
- Strong analytical skills with the ability to translate business requirements into technical solutions.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Ability to work independently and proactively in a fast-paced environment.
- Willingness to work flexible hours to accommodate global time zones as needed.
About Us
Hirebridge provides software and services to maximize revenue recovery and drive margin improvement within our clients' source-to-pay data. We collaborate with supplier communities to realize improved profits and deliver the tools to optimize processes, finding immediate and lasting value. With end-to-end technology and deep vertical expertise that underpins our recovery, preventive, and analytics solutions, we provide the actionable insights to minimize leakage, optimize cash flow, and shape stronger, healthier businesses. For additional information on Hirebridge, please visit our website.
$70,000 - $90,000 per year
