Service Delivery Director-bilingual
hace 2 días
Are you tired of not having your recommendations and suggestions implemented? Do you feel that you are not part of the team that is driving business forward? Have your personal and professional growth curve started to flatten out? If the answer is yes to any of these questions, maybe is time to look for a better career, not just another job. If you have at least 5+ years of senior leadership experience overseeing US Customer Service campaigns (minimum of 300 headcount) and want to be part of a strong team, let’s talk
**THE SKILLS SET NEEDED**
- At least 5+ years of experience overseeing **US Customer Service **campaigns/accounts required.
- At least 5+ years of management experience, majority of which should be at the Director level, with Operations Managers reporting into them required.
- Strong analytical skills be able to interpret data, identify trends and make suggestions for improvements required.
- Demonstrated leadership skills; be able to take the lead in making improvements and resolving issues required.
- Ability to effectively coach, mentor and develop front-line leaders required.
- Strong verbal and written communication skills; be able to communicate in a clear, constructive and professional manner required.
- Minimum B2 English level required (C1 preferred).
- BPO management experience preferred.
- Banking and or major retail experience preferred
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Service Delivery Director
hace 1 semana
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Senior Team Lead, Service Delivery
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Senior Team Lead, Service Delivery
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Barranquilla, Colombia TeleTech Holdings, Inc. A tiempo completoJob Description - Senior Team Lead, Service Delivery - Bilingual (04214) Senior Team Lead, Service Delivery - Bilingual Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Service Delivery - Senior Team Lead working on-site in Barranquilla, Colombia, you’ll be a part of bringing humanity to...
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Senior Team Lead, Service Delivery
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Senior Team Lead, Service Delivery
hace 2 semanas
Barranquilla, Atlántico, Colombia TeleTech Holdings, Inc. A tiempo completoJob Description - Senior Team Lead, Service Delivery - Bilingual (04214) Senior Team Lead, Service Delivery - Bilingual Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Service Delivery - Senior Team Lead working on-site in Barranquilla, Colombia, you'll be a part of bringing humanity to...
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Senior Team Lead, Service Delivery
hace 2 semanas
Barranquilla, Atlántico, Colombia TeleTech Holdings, Inc. A tiempo completoJob Description - Senior Team Lead, Service Delivery - Bilingual (04214)Senior Team Lead, Service Delivery - BilingualBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Service Delivery - Senior Team Lead working on-site in Barranquilla, Colombia, you'll be a part of bringing humanity to business....
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Senior Team Lead, Service Delivery
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Senior Team Lead, Service Delivery
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Senior Team Lead, Service Delivery
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Bilingual Customer Service Representative
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Senior Team Lead, Service Delivery
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Senior Team Lead, Service Delivery
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Associate Manager
hace 2 días
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Service Delivery Leadership Professional
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Bilingual Customer Service Representative
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Senior Team Lead, Service Delivery
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