Service Delivery Director-bilingual
hace 1 semana
Are you tired of not having your recommendations and suggestions implemented? Do you feel that you are not part of the team that is driving business forward? Have your personal and professional growth curve started to flatten out? If the answer is yes to any of these questions, maybe is time to look for a better career, not just another job. If you have at least 5+ years of senior leadership experience overseeing US Customer Service campaigns (minimum of 300 headcount) and want to be part of a strong team, let’s talk
**THE SKILLS SET NEEDED**
- At least 5+ years of experience overseeing **US Customer Service **campaigns/accounts required.
- At least 5+ years of management experience, majority of which should be at the Director level, with Operations Managers reporting into them required.
- Strong analytical skills be able to interpret data, identify trends and make suggestions for improvements required.
- Demonstrated leadership skills; be able to take the lead in making improvements and resolving issues required.
- Ability to effectively coach, mentor and develop front-line leaders required.
- Strong verbal and written communication skills; be able to communicate in a clear, constructive and professional manner required.
- Minimum B2 English level required (C1 preferred).
- BPO management experience preferred.
- Banking and or major retail experience preferred
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Service Delivery Director-bilingual
hace 17 horas
Barranquilla, Colombia America At Work A tiempo completoAre you tired of not having your recommendations and suggestions implemented? Do you feel that you are not part of the team that is driving business forward? Have your personal and professional growth curve started to flatten out? If the answer is yes to any of these questions, maybe is time to look for a better career, not just another job. If you have at...
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Service Delivery Director
hace 2 semanas
Barranquilla, Colombia Sutherland A tiempo completoSutherland Global Services is seeking a dynamic and strategic-thinking person to join us as a **Service Delivery** **Director overseeing our Banking Vertical** **in Barranquilla**. We are a group of forward-thinking and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us...
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Senior Team Lead, Service Delivery
hace 4 semanas
Barranquilla, Colombia TeleTech Holdings, Inc. A tiempo completoJob Description - Senior Team Lead, Service Delivery - Bilingual (04214) Senior Team Lead, Service Delivery - Bilingual Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Service Delivery - Senior Team Lead working on-site in Barranquilla, Colombia, you’ll be a part of bringing humanity to...
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Senior Team Lead, Service Delivery
hace 4 semanas
Barranquilla, Colombia TeleTech Holdings, Inc. A tiempo completoJob Description - Senior Team Lead, Service Delivery - Bilingual (04214) Senior Team Lead, Service Delivery - Bilingual Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Service Delivery - Senior Team Lead working on-site in Barranquilla, Colombia, you’ll be a part of bringing humanity to...
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Senior Team Lead, Service Delivery
hace 3 semanas
Barranquilla, Atlántico, Colombia TeleTech Holdings, Inc. A tiempo completoJob Description - Senior Team Lead, Service Delivery - Bilingual (04214) Senior Team Lead, Service Delivery - Bilingual Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Service Delivery - Senior Team Lead working on-site in Barranquilla, Colombia, you'll be a part of bringing humanity to...
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Senior Team Lead, Service Delivery
hace 3 semanas
Barranquilla, Atlántico, Colombia TeleTech Holdings, Inc. A tiempo completoJob Description - Senior Team Lead, Service Delivery - Bilingual (04214) Senior Team Lead, Service Delivery - Bilingual Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Service Delivery - Senior Team Lead working on-site in Barranquilla, Colombia, you'll be a part of bringing humanity to...
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Senior Team Lead, Service Delivery
hace 2 semanas
Barranquilla, Atlántico, Colombia TeleTech Holdings, Inc. A tiempo completoJob Description - Senior Team Lead, Service Delivery - Bilingual (04214)Senior Team Lead, Service Delivery - BilingualBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Service Delivery - Senior Team Lead working on-site in Barranquilla, Colombia, you'll be a part of bringing humanity to business....
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Bilingual Customer Service Representative
hace 4 días
Barranquilla, Atlántico, Colombia Soft-G A tiempo completoFluent in English?Kick-start your career with usWe're looking for Bilingual Customer Service Representatives (B2 or higher) to join our team and deliver top-notch service to our customers.No experience needed—just the motivation to learn and growOn-site position in Barranquilla 100% paid training to prepare you for success.Stability and opportunities for...
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Senior Team Lead, Service Delivery
hace 3 semanas
Barranquilla, Colombia TTEC A tiempo completoService Delivery, Senior Team Lead Be the spark thatbrightens days and ignite your career with TTEC’s award-winningemployment experience. As a Service Delivery - Senior Team Leadworking on-site in Barranquilla, Colombia, you’ll be a part ofbringing humanity to business. #experienceTTEC What You’ll Be DoingDo you have a passion for leading, mentoring,...
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Senior Team Lead, Service Delivery
hace 3 semanas
Barranquilla, Colombia TTEC A tiempo completoService Delivery, Senior Team Lead Be the spark thatbrightens days and ignite your career with TTEC’s award-winningemployment experience. As a Service Delivery - Senior Team Leadworking on-site in Barranquilla, Colombia, you’ll be a part ofbringing humanity to business. #experienceTTEC What You’ll Be DoingDo you have a passion for leading, mentoring,...
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Senior Team Lead, Service Delivery
hace 4 semanas
Barranquilla, Colombia TTEC A tiempo completoService Delivery, Senior Team Lead Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Service Delivery - Senior Team Lead working on-site in Barranquilla, Colombia, you’ll be a part of bringing humanity to business. #experienceTTECWhat You’ll Be Doing Do you have a passion for leading,...
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Senior Team Lead, Service Delivery
hace 4 semanas
Barranquilla, Colombia TTEC A tiempo completoService Delivery, Senior Team Lead Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Service Delivery - Senior Team Lead working on-site in Barranquilla, Colombia, you’ll be a part of bringing humanity to business. #experienceTTECWhat You’ll Be Doing Do you have a passion for leading,...
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Associate Manager
hace 1 semana
Barranquilla, Colombia Sutherland A tiempo completoSutherland is seeking an attentive and analytical, accountable, dynamic & people’s person to join us as an Associate Manager - Service delivery to be responsible for overseeing the customer deliverables, process maintenance & improvement, and people management as a part of service delivery. We are a group of dynamic and driven individuals. If you are...
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Bilingual Administrative Professional
hace 7 días
Barranquilla, Colombia Vensure A tiempo completoVensure Employer Services the largest privately own PEO in the United States is currently looking for Bilingual Administrative Staff for their offices in Medellin, Bogota, Barranquilla, Bucaramanga A bilingual administrative Professional is typically responsible for entering data into various reports; scheduling conferences for the department; checking...
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Bilingual Customer Service Representative
hace 2 semanas
Barranquilla, Colombia TTEC A tiempo completoBilingual Customer Service Representative - English - Spanish **Bilingual Customer Service Representative - English - Spanish** Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a **Bilingual Customer Service Representative -Spanish-English **working in **Barranquilla, Colombia, **you’ll be a part...
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Senior Team Lead, Service Delivery
hace 3 semanas
Barranquilla, Atlántico, Colombia TTEC A tiempo completoService Delivery, Senior Team Lead Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Service Delivery - Senior Team Lead working on-site in Barranquilla, Colombia, you'll be a part of bringing humanity to business. #experienceTTECWhat You'll Be Doing Do you have a passion for leading, mentoring, and...
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Senior Team Lead, Service Delivery
hace 3 semanas
Barranquilla, Atlántico, Colombia TTEC A tiempo completoService Delivery, Senior Team Lead Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Service Delivery - Senior Team Lead working on-site in Barranquilla, Colombia, you'll be a part of bringing humanity to business. #experienceTTECWhat You'll Be Doing Do you have a passion for leading, mentoring, and...
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Project Delivery Expert
hace 5 días
Barranquilla, Atlántico, Colombia Cognizant A tiempo completoJob OverviewCognizant seeks an experienced Engagement Manager to lead the delivery of high-quality projects and build strong relationships with clients. As an Engagement Manager, you will be responsible for analyzing business data, identifying requirements, and developing projects to improve business operations.Key ResponsibilitiesManage multiple projects...
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Service Desk Supervisor
hace 3 días
Barranquilla, Colombia CRG Solutions A tiempo completo**Job Summary**: The Contact Center Supervisor - IT Service Desk is responsible for overseeing the daily operations of the IT service desk team. This role involves managing a team of IT support professionals to ensure timely and effective resolution of end-user issues, maintaining high levels of customer satisfaction, and optimizing service desk performance....
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Bilingual Customer Service Representative
hace 4 semanas
Barranquilla, Colombia Center Source Group A tiempo completoCenter Source is the first BPO company specialized in Crypto payments support, offering top-tier customer service in cryptocurrencies. Job Description: Manage customer inquiries and complaints via calls, chat, and email. Ensure accurate, valid, and complete information is provided to create a positive customer experience and build trust. Key...