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Field Service Technician

hace 2 meses

Bogotá, Bogotá D.E., Colombia Raytheon Technologies A tiempo completo

Job Summary:

We are seeking a skilled Field Service Technician to join our team at Collins Aerospace, a Raytheon Technologies company. As a Field Service Technician, you will be responsible for performing a variety of duties, including servicing, operating, maintaining, repairing, and removing equipment.

Key Responsibilities:

  • Perform routine maintenance and repairs on equipment to ensure optimal performance and efficiency.
  • Troubleshoot technical problems and issues, and recommend actions to company or customer representatives.
  • Assess product needs in accordance with customer specifications.
  • Act as a local on-site representative to the customer's organization.
  • Provide data and service reports to stakeholders.
  • Respond to trouble calls from within the customer's organization.
  • Identify and troubleshoot hardware errors.
  • Provide end-user assistance and training on applications usage.
  • Perform hardware replacement and run tests after solution implementation.

Basic Qualifications:

  • 3 or more years of corrective hardware maintenance experience.
  • Experience with warranty repairs, and OEM logistics.
  • Experience with asset, spares, and consumables management.
  • Troubleshooting skills and ability to identify hardware errors.
  • Trained in applications usage and provides assistance to end-users.
  • Ability to work with L3 to install and test fixes.
  • Understanding of SLAs, severity levels, and industry best practices.

About Collins Aerospace:

Collins Aerospace is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. We provide advanced information management systems, products, and services that enable the connected ecosystem.

Our Mission:

We help airlines, airports, business aircraft, and rail operators turn data into value to streamline operations, increase efficiency, and reduce cost. We enhance the passenger experience and contribute to sustainable flight.

Our Values:

We believe in fostering a culture where all employees can share their passions and ideas. We are committed to diversity and inclusion, and we strive to deliver the best results for our workforce, workplace, and customers.