Senior Manager of Learning Innovation and Technology
hace 14 horas
We are seeking a highly skilled Senior Manager of Learning Innovation and Technology to join our global Learning & Development organization. As a trusted advisor, you will lead a team of Learning Innovation and Technology Specialists in creating exceptional learner and customer experiences.
Key Responsibilities- Oversee the analysis, selection, testing, and use of learning solutions that meet the clients' business needs and performance gaps.
- Collaborate with project managers and IT leaders to ensure learning technologies and integrations are used optimally.
- Partner with learning technology vendors on product roadmaps, driving innovation, effectiveness, and scalability.
- Develop departmental plans aligned with the L&D Strategy, track and report on progress.
- Manage a learning, innovation, and technology budget to ensure financial and operational goals.
- Bachelor's degree in IT/computer science/educational technology/virtual learning or similar field (an advanced degree is desired).
- Advanced knowledge of and practical application of UX/LX design principles.
- Knowledge of current and emerging technologies in L&D.
- 10 Years Of Progressive Experience In Learning design and delivery processes and technologies.
TTEC is proud to be an equal-opportunity employer. We offer a dynamic and inclusive work environment that respects and empowers the cultures and perspectives within our global teams.
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