Senior Cloud Procurement Solutions Manager

hace 2 semanas


Bogotá, Bogotá D.E., Colombia SAP A tiempo completo

SAP is a global leader in enterprise software, helping over 400,000 customers worldwide to work together more efficiently and use business insights more effectively.

We are seeking a highly skilled Senior Cloud Procurement Solutions Manager to join our team. This role offers an exciting opportunity to work with cutting-edge technology and make a significant impact on the success of our customers.

About the Role:

This position will be responsible for managing customer relationships, driving value realization, and ensuring effective commercial management. The ideal candidate will have experience in cloud procurement solutions, strong analytical skills, and excellent communication abilities.

Key Responsibilities:

Drive value realization by understanding customer needs and leveraging SAP Procurement solutions to address them.Proactively engage customers to ensure they adopt full functionality and get maximum value from their SAP Procurement investment.Consistently monitor account health, identify early warning signs for risk, and proactively address problems.Manage, track, and update account activities in terms of subscriptions, financial practices, contract terms, and product usage.Retrain current revenue footprint and look for expansion opportunities.Work closely with administration and renewals to ensure renewal forecasts are executed on-time.Develop trusting and deep relationships with multiple SAP-internal and customer stakeholders.Understand various levels of customer organization (C-Level, System Admin/User, Buyers, Finance, IT, etc.).Advocate for and become voice of customer within SAP; understand competitive threats and utilize proper escalation channels to help customers during times of need.

Requirements:

The successful candidate will possess:

2+ years senior level experience desirable.Ariba or Fieldglass experience is highly desirable.Cloud/Procurement or Supply Chain experience is desirable.Experience in a complex matrix organization.Demonstrated experience identifying and successfully managing customer relationships, customer success management, and customer lifecycle management.Strong analytical skills and ability to evaluate current customer operations in comparison to Cloud strategic objectives.Proven ability to identify specific customer opportunities and convert them into customer strategic plans.Knowledge of local and regional regulations is an advantage.Exposure to multicultural scenarios / international work experience.Demonstrated ability to anticipate and solve problems, as well as navigate successfully through complex internal and customer environments.Demonstrated ability to manage multiple tasks across functions.Excellent listening, written and oral communication skills (English). Spanish / Portuguese is a plus.Willingness to travel.

Education:

Bachelor equivalent: yes; MBA preferred.

Compensation:

Estimated annual salary range: $120,000 - $180,000, depending on location and experience.

Benefits:

SAP offers a comprehensive benefits package, including health insurance, retirement savings plan, paid time off, and employee development programs.

About SAP:

SAP is a company that values diversity, equity, and inclusion. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 411203 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.



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