Product Advocate Travel Expert

hace 1 mes


Bogotá, Bogotá D.E., Colombia Amadeus A tiempo completo

Company Overview:

At Amadeus, we're shaping the future of travel and delivering innovative solutions to the industry. As a Product Advocate for our Customer Care Center, you'll be part of a talented team that's dedicated to providing exceptional support to our customers.

About the Role:

We're looking for an experienced professional to join our team as a Product Advocate in the Customer Care Center. In this role, you'll provide first-line functional & technical support to Cytric customers and colleagues from other departments.

You will require working with applications as well as infrastructure components to undertake analysis, diagnosis, and resolution of end-user incidents, which may range from simple cases to more complicated technical issues. While investigating any Cytric related incidents, you will closely collaborate with various departments such as Customer Advocates or the development team.

Your Key Responsibilities:

  • Provide prompt assistance in the area of customer care by acting as the point of contact for customers and colleagues, providing support & consultation as SME through phone, emails & chat in case required
  • Deep dive into the specifics of Cytric and other applications, to provide the best support to our customers & colleagues

About You:

We're looking for someone with excellent communication skills, a strong understanding of the Travel/Tourism Business, and previous work experience in Customer Service or similar field. Your experience working with Cytric, ideally in Cytric support or implementation, is a plus.

What We Offer:

We offer a competitive remuneration package including salary, bonus, equity, and benefits. Our flexible working model allows you to work from anywhere: onsite, hybrid or fully remote. You'll also have access to online learning hubs packed with technical and soft skills training, enabling you to develop and grow within the company.

Why Choose Us?

At Amadeus, we value diversity, inclusivity, and innovation. We foster a caring environment that supports your career and personal growth. Join us and become part of a global community that powers the future of travel and delivers outstanding results.



  • Bogotá, Bogotá D.E., Colombia Amadeus A tiempo completo

    Job TitleCytric Solutions Customer Care SpecialistAbout Your Business Area/Department:The Customer Care Center is accountable for delivering end-to-end customer support in Cytric Travel & Expense within the Cytric Solutions Unit.Summary of the role:As a member of the Customer Care Center, you will provide first-line functional & technical support to Cytric...


  • Bogotá, Bogotá D.E., Colombia Carlson Wagonlit Travel (Hauptsitz Deutschland) Cwt Beheermaatschappij B.V. Deutschland A tiempo completo

    About UsCWT, a leading provider of business travel and meetings solutions, is dedicated to delivering exceptional experiences for our clients. With 150 years of industry expertise, we're proud of our history and excited about the future of corporate travel.


  • Bogotá, Bogotá D.E., Colombia Carlson Wagonlit Travel (Hauptsitz Deutschland) Cwt Beheermaatschappij B.V. Deutschland A tiempo completo

    Job OverviewCWT is a leading digital travel management company that provides innovative technology and secure travel experiences for businesses and governments worldwide.We are seeking a highly skilled Digital Implementation Specialist II to join our team. This role requires strong technical expertise, excellent communication skills, and the ability to work...


  • Bogotá, Bogotá D.E., Colombia Teleperformance A tiempo completo

    About UsWe are a leading provider of customer experience solutions, and we're looking for a skilled Travel Specialist to join our team.Job DescriptionAs a Travel Specialist, you will be responsible for building relationships with new prospects and existing customers through virtual meetings, phone calls, and presentations.Sell and promote travel solutions to...

  • Employee Relations Expert

    hace 3 semanas


    Bogotá, Bogotá D.E., Colombia Carlson Wagonlit Travel (Hauptsitz Deutschland) Cwt Beheermaatschappij B.V. Deutschland A tiempo completo

    Job OverviewCWT, a leading digital travel management company, seeks an Employee Relations Expert to join its Human Resources team. This role is responsible for providing support in employee coaching, performance counselling, and HR practices to enable employees and managers to make informed decisions.About the RoleThis position acts as a liaison between...


  • Bogotá, Bogotá D.E., Colombia Carlson Wagonlit Travel (Hauptsitz Deutschland) Cwt Beheermaatschappij B.V. Deutschland A tiempo completo

    Carlson Wagonlit Travel (Hauptsitz Deutschland) / Cwt Beheermaatschappij B.V. Deutschland is a leading digital travel management company.Certified Digital Implementation Specialist II desired, with at least 7 years of experience supporting Online Booking Tool (OBT) implementation from front end to site setup.Responsibilities:Provide documented...


  • Bogotá, Bogotá D.E., Colombia Amadeus A tiempo completo

    About the RoleAs a Travel Solutions Consultant at Amadeus, you will play a critical role in shaping the future of travel by delivering innovative solutions that meet our customers' evolving needs.Key ResponsibilitiesYou will be responsible for building and maintaining bespoke solutions for our customers, leveraging your technical expertise to design and...


  • Bogotá, Bogotá D.E., Colombia Boston Consulting Group A tiempo completo

    About UsBoston Consulting Group is a global management consulting firm that partners with leaders in business and society to tackle their most important challenges. Our diverse teams bring deep industry expertise and a range of perspectives to spark change, delivering solutions through leading-edge management consulting, technology, and design.Job...


  • Bogotá, Bogotá D.E., Colombia GAO tek A tiempo completo

    We are seeking a highly motivated Product Sourcing Expert Intern to join our team at GAO tek.Job DescriptionThe ideal candidate will have a strong understanding of product sourcing and supply chain management, with excellent communication and interpersonal skills. This is an exciting opportunity to work in a fast-paced environment and contribute to the...

  • Support Specialist

    hace 4 días


    Bogotá, Bogotá D.E., Colombia Sutherland Global A tiempo completo

    Company OverviewSutherland Global is a leading global provider of business process and technology management services, with a portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle.Salary InformationThe estimated annual salary for this position in Bogotá, Colombia is approximately $40,000 to...


  • Bogotá, Bogotá D.E., Colombia Amadeus A tiempo completo

    Join Amadeus, a leader in travel technology, as a Global Support Specialist for our Travel and Tourism team. This role requires strong technical skills and customer focus to provide functional and technical support to customers.About the RoleIn this position, you will work closely with the Customer Care Center (CCC) team to provide high-level technical...


  • Bogotá, Bogotá D.E., Colombia Ultimate Jet Vacation A tiempo completo

    Role OverviewThe Luxury Travel Operations Specialist will play a critical role in ensuring the seamless operation of our reservation system and online booking engine. This individual will be responsible for managing supplier details, including hotel information, travel advisor commissions, and room data.Main ResponsibilitiesServe as the primary contact for...


  • Bogotá, Bogotá D.E., Colombia Ultimate Jet Vacation A tiempo completo

    **Job Overview**We are seeking a detail-oriented and organized Luxury Travel Operations Coordinator to join our team at Ultimate Jet Vacation. As a key member of our operations team, you will be responsible for ensuring the seamless operation of our reservation system and online booking engine.**Key Responsibilities:**Serve as the primary contact for...


  • Bogotá, Bogotá D.E., Colombia Amadeus A tiempo completo

    About our role:We are seeking a skilled Business Product Strategist to join our team at Amadeus, a leading technology company in the global travel industry. As a key member of our organization, you will be responsible for defining and prioritizing product features to deliver business value and meet customer needs.As a Business Product Strategist, your...

  • Employee Relations Expert

    hace 4 semanas


    Bogotá, Bogotá D.E., Colombia Carlson Wagonlit Travel (Hauptsitz Deutschland) Cwt Beheermaatschappij B.V. Deutschland A tiempo completo

    Job SummaryWe are seeking an experienced Employee Relations Expert to join our Human Resources team. In this role, you will provide support in employee coaching, performance counseling, and HR policy interpretation.


  • Bogotá, Bogotá D.E., Colombia Mastercard A tiempo completo

    Job SummaryThe Digital Solutions Manager, Identity Verification Expert will be responsible for the continuous development of a digital environment in which merchants and issuers exchange enhanced data through Mastercard's Identity Check ecosystem.This role involves identifying the level of risk and ensuring that individuals behind transactions are who they...


  • Bogotá, Bogotá D.E., Colombia Carlson Wagonlit Travel (Hauptsitz Deutschland) Cwt Beheermaatschappij B.V. Deutschland A tiempo completo

    Career Overview At Carlson Wagonlit Travel (Hauptsitz Deutschland) / Cwt Beheermaatschappij B.V. Deutschland, we are committed to creating a diverse and inclusive environment where talented individuals can thrive. As a Senior Digital Implementation Strategist, you will play a key role in supporting our clients with their digital travel management needs. Job...


  • Bogotá, Bogotá D.E., Colombia Zimmer Biomet A tiempo completo

    Job OverviewZimmer Biomet, a leading medical technology company, seeks a highly skilled Quality Senior Engineer to join our team. As a key member of our quality engineering department, you will play a vital role in ensuring the development of high-quality products that meet regulatory requirements and customer expectations.ResponsibilitiesAs a Quality Senior...


  • Bogotá, Bogotá D.E., Colombia Center for Reproductive Rights A tiempo completo

    Job DescriptionThe Center for Reproductive Rights is a global human rights organization working to ensure that reproductive rights are protected in law as fundamental human rights around the world. Our mission is to advance reproductive health and rights by securing laws, policies, and practices that guarantee equal access to comprehensive, quality...


  • Bogotá, Bogotá D.E., Colombia Citi A tiempo completo

    The Senior Product Strategist will lead the development of the Travel & Entertainment product strategy for Latin America, ensuring alignment with global objectives and driving business growth.Key responsibilities include: