Digital Implementation Specialist II

hace 2 meses


Bogotá, Bogotá D.E., Colombia Carlson Wagonlit Travel (Hauptsitz Deutschland) Cwt Beheermaatschappij B.V. Deutschland A tiempo completo

Job Overview

CWT is a leading digital travel management company that provides innovative technology and secure travel experiences for businesses and governments worldwide.

We are seeking a highly skilled Digital Implementation Specialist II to join our team. This role requires strong technical expertise, excellent communication skills, and the ability to work collaboratively in a multicultural environment.

Responsibilities

  • Provide support on pre-sales meetings as a subject matter expert (SME) and provide documented recommendations as necessary.
  • Build the Online Booking Tool (OBT) in line with customer expectations.
  • Provide implementation coaching to OBT setup teams.
  • Coordinate other technical resources on the project.
  • Attend and lead OBT Technical workshops for each new implementation.
  • Collaborate with Global Product Owners to provide local expert knowledge and input to product development.
  • Attend supplier meetings.
  • Provide regional Customer Relationship (CR) and issue management.
  • Define and communicate standards and best practices in line with CWT requirements.

Requirements

To be successful in this role, you will need:

  • A Bachelor's Degree in IT or equivalent experience.
  • At least 7 years of experience supporting OBT implementation from front-end to site setup.
  • Strong organization and time management skills.
  • Ability to work within a multicultural environment.
  • Strong presentation, interpersonal, and communication skills.
  • Ability to present ideas and results clearly and effectively.
  • Ability to influence client decision-making.
  • Strong working knowledge of technical applications used by client implementation function.

Benefits

CWT offers a competitive salary range of €60,000 - €80,000 per year, depending on experience, plus additional benefits such as health insurance, retirement plan, and paid time off.

About Us

CWT is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. We value innovation, collaboration, and employee growth and development.



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