Digital Implementation Specialist II
hace 2 meses
Job Overview
CWT is a leading digital travel management company that provides innovative technology and secure travel experiences for businesses and governments worldwide.
We are seeking a highly skilled Digital Implementation Specialist II to join our team. This role requires strong technical expertise, excellent communication skills, and the ability to work collaboratively in a multicultural environment.
Responsibilities
- Provide support on pre-sales meetings as a subject matter expert (SME) and provide documented recommendations as necessary.
- Build the Online Booking Tool (OBT) in line with customer expectations.
- Provide implementation coaching to OBT setup teams.
- Coordinate other technical resources on the project.
- Attend and lead OBT Technical workshops for each new implementation.
- Collaborate with Global Product Owners to provide local expert knowledge and input to product development.
- Attend supplier meetings.
- Provide regional Customer Relationship (CR) and issue management.
- Define and communicate standards and best practices in line with CWT requirements.
Requirements
To be successful in this role, you will need:
- A Bachelor's Degree in IT or equivalent experience.
- At least 7 years of experience supporting OBT implementation from front-end to site setup.
- Strong organization and time management skills.
- Ability to work within a multicultural environment.
- Strong presentation, interpersonal, and communication skills.
- Ability to present ideas and results clearly and effectively.
- Ability to influence client decision-making.
- Strong working knowledge of technical applications used by client implementation function.
Benefits
CWT offers a competitive salary range of €60,000 - €80,000 per year, depending on experience, plus additional benefits such as health insurance, retirement plan, and paid time off.
About Us
CWT is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. We value innovation, collaboration, and employee growth and development.
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