Business Transformation Operations Specialist

hace 2 días


Bogotá, Bogotá D.E., Colombia MasterCard A tiempo completo
Job Opportunity at Mastercard

We are seeking an experienced Business Transformation Operations Specialist to join our team in Bogota, Colombia.

This is a full-time position with an estimated salary of $65,000 - $85,000 per year.

As a Business Transformation Operations Specialist, you will be responsible for driving quality and revenue assurance programs to ensure right control mechanisms are established to prevent any revenue risks and compliance gaps.

You will develop strong relationships with key stakeholders, including Sales, Finance, Controllership, and Risk teams, to understand pain points related to their business model and operational processes.

You will also become a process SME in the centralized team to institute quality checks across the business operations lifecycle (order to cash).

In this role, you will support workstream leads in successful implementation with disciplined Program management and Change management efforts, in collaboration with key stakeholders.

You will monitor process KPIs and drive continuous efficiency improvements using system enhancements, tactical automation, or process changes.

You will ensure daily logs are maintained, including drawing tactical insights for interventions.

To be successful in this role, you should have experience in driving sales operations/business operations/revenue assurance preferably for B2B services organizations.

You should have experience in business consulting or in dealing with unstructured situations and applying first principles thinking for problem solving.

A finance background or Management degree is preferred, along with 3-5 years of experience and exposure to project management, stakeholder management, and excellent communication skills.

The ideal candidate will have exposure to any of these domains: B2B Sales processes, Sales productivity tools (e.g. Salesforce CRM, CPQ, Contracting tools).

All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization.

Therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must abide by Mastercard's security policies and practices.

The selected candidate will complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.



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