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Senior LATAM Markets Operations Transformation Lead Specialist
hace 2 meses
Job Summary: We are seeking an experienced LATAM Markets Operations Transformation Lead to join our team. The ideal candidate will have a proven track record of leading transformation initiatives and will be responsible for developing and implementing key strategies and initiatives to drive business growth and improvement in the LATAM region.
Key Responsibilities:
- Lead the planning and implementation of transformation initiatives in the LATAM region
- Develop and implement key strategies and initiatives to drive business growth and improvement
- Collaborate with cross-functional teams to identify and prioritize transformation initiatives
- Develop and track key performance indicators (KPIs) and service level agreements (SLAs)
- Provide coaching and guidance to team members to ensure successful project delivery
Requirements:
- 6-10 years of relevant experience in a transformation leadership role
- Fluent in English and Spanish
- Bachelor's degree or equivalent experience
- Master's degree preferred
What We Offer:
- Opportunity to work with a leading global financial institution
- Collaborative and dynamic work environment
- Competitive salary and benefits package
About Us:
Citibank (Switzerland) AG is a leading global financial institution with a commitment to delivering exceptional client service and driving business growth through innovation and transformation.
