Sales Representative

hace 1 mes

Colombia FluentStream A tiempo completo
Job Title: Junior Outbound Sales Representative

FluentStream is a software-as-a-service (SaaS) company that simplifies and automates how businesses communicate with customers. Our cloud-based communications platform has replaced legacy phone systems for thousands of businesses across the country. Our apps enable support, sales, and other professionals to deliver exceptional customer experiences from any device or location. Our 99+ remote employees share a passion for teamwork, fast-paced challenges, flexibility, and inclusion. We are proud to be consecutively recognized by Inc. 5000 as one of the fastest-growing private companies for seven years in a row.

Key Responsibilities:
  • Upselling and Cross-Selling: Execute high-volume outbound calls to existing customers to upsell additional products and services. Conduct discovery calls to understand customer needs, challenges, and potential fit for additional offerings.
  • Sales Process: Manage the entire sales cycle from initial contact through to contract close/won, including follow-up, proposal generation, and negotiation.
  • Documentation and Reporting: Accurately document all sales activities, customer interactions, and pipeline progress in the CRM system. Provide weekly reports on outbound sales activities, progress toward targets, and closed/won deals.
  • Expansion to Current Customers: Focus on expanding sales to additional locations, new services, and upselling/cross-selling products. Conduct outbound calls to former customers to win back business.
Qualifications:
  • Demonstrated experience in outbound sales, with a proven track record of achieving sales targets and closing deals.
  • Excellent verbal and written communication skills, with the ability to engage customers and articulate the value of products/services.
  • Experience using CRM systems to manage sales activities, track progress, and report results.
  • Ability to understand customer needs and tailor sales pitches to align with their business goals.
  • Driven to meet and exceed sales targets with minimal supervision.
Compensation and Payment Terms:
  • Rate: $30/hr with commission of 1x of MRR closed.
  • Hourly Payment: Paid bi-monthly upon submission of an invoice and approval of hours worked.
  • Commission Payment: Paid monthly based on invoice schedule for closed/won opportunities.

At FluentStream, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.

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