Accounts Payable/Receivable Supervisor
hace 2 meses
Job Summary
The primary objective of this role is to ensure the efficient and effective management of all receivables and payables, in accordance with established service levels and contractual requirements.
Key Responsibilities
- Oversee the scanning, indexing, coding, approvals, and processing of vendor invoices, as well as the processing of vendor payments and invoice matching.
- Ensure the overall quality and efficiency of the Accounts Payable processing area and serve as the primary liaison to client Accounts Payable management.
- Participate in all transactional activities, including invoice processing from the PO conception to the payment execution.
- Oversee and manage the accounts' receivable function, ensuring the timely and accurate processing of invoices, collections, and reconciliation of accounts.
Service Delivery Management
- Review, process, and approve invoices, ensuring compliance with company policies, procedures, and financial controls.
- Verify invoices for accuracy, appropriate documentation, approvals, and general ledger coding.
- Coordinate with vendors, suppliers, and internal stakeholders to resolve payment discrepancies, invoice disputes, and other accounts payable-related issues.
- Monitor and enforce adherence to payment terms, discounts, and contractual agreements with vendors.
- Manage the day-to-day operations of the accounts receivable department, including invoice generation, posting of payments, and collections activities.
- Ensure timely and accurate billing and invoicing, reviewing invoices for accuracy, completeness, and compliance with company policies and client requirements.
- Monitor accounts receivable aging and take necessary actions to minimize overdue payments, including initiating collection efforts and coordinating with relevant stakeholders.
- Review and reconcile accounts receivable sub-ledger to general ledger, investigating and resolving any discrepancies or issues.
- Conduct regular audits and reviews of accounts receivable and payable transactions to ensure compliance with regulatory requirements and internal controls.
- Support team leads by acting as a backup.
- Ensure the scope of services assigned to the account are completed timely, accurately, and within productivity standards.
- Develop and maintain relationships with key vendors, negotiating favorable payment terms, discounts, and resolving any vendor-related issues.
- Participate in month-end and year-end closing processes, including preparing accruals, reconciling accounts payable transactions, and generating financial reports.
- Ensure timely and accurate 1099 reporting and compliance with tax regulations.
- Support internal and external audits, providing necessary documentation, addressing audit inquiries, and ensuring compliance with audit requirements.
Team Leadership
- Supervise and lead the accounts receivable and payable teams, providing guidance, training, and performance feedback to ensure efficient and accurate processing of invoices and payments and promoting their professional development and adherence to best practices.
- Oversee the day-to-day operations of the accounts receivable and payable department, including task assignment, workload management, and prioritization.
- Maintain attrition levels on target for accounts in scope.
- Oversee customer communications and ensure proper distribution to the staff.
- Participate in the recruitment and onboarding of new team members, fostering a positive and productive work environment.
Operational Management
- Supervise and approve various finance and accounting activities, including preparation of reports and statistical data detailing operational results.
- Ensure accomplishment of productivity and quality targets for teams in scope.
- Work with client operational peers to understand daily/weekly/monthly assignments and ensure on-time and accurate delivery.
- Assist in the development and implementation of accounts payable policies, procedures, and controls to improve efficiency, accuracy, and compliance.
Account Management
- Support and provide subject matter expertise on monthly SLR meetings with clients.
- Support consistently achieving service level agreements with customers and maintain NPS targets.
Innovation Agenda
- Support the implementation of operational analytics platforms and innovative technologies aimed at improving efficiency and organization.
- Analyze accounts payable data, identify trends, and provide insights to management for cost-saving opportunities, process improvements, and financial reporting.
- Stay updated on industry trends, emerging technologies, and regulatory changes related to accounts payable, and recommend and implement process improvements accordingly.
- Identify and implement automation and digitization opportunities to streamline accounts payable processes, reduce manual efforts, and improve productivity.
Key Metrics
- SLA/SLR Performance
- POD Productivity & Quality
- Innovation
Commercial Management
- Client Satisfaction (NPS)
Team Leadership
- Employee Attrition - 20%
- Employee Engagement
- Talent Development
Compliance & Administration
- Security Compliance
- Policy Compliance
- One on Ones
- Performance Evaluations
Requirements
- Proven experience (5+ years) in accounts receivable and payable or a similar finance role and at least 2 years in a supervisory or leadership position, leading groups of 10-15.
- Knowledge of US GAAP.
- Bachelor's degree in accounting, finance, or a related field.
- Thorough knowledge of accounts payable principles, practices, and procedures.
- Proficiency in using accounting software and ERP systems, with advanced Excel skills.
- Strong analytical and problem-solving abilities to address complex payment issues, discrepancies, and process inefficiencies.
- Excellent attention to detail and accuracy, with the ability to work efficiently under tight deadlines.
- Strong leadership and interpersonal skills, with the ability to effectively communicate and collaborate with stakeholders at various levels.
- Proven track record of driving process improvements, optimizing accounts payable operations, and managing vendor relationships.
- In-depth understanding of financial controls, compliance, and regulatory requirements related to accounts payable.
- Excellent written and verbal communication skills.
- Ability to handle sensitive and confidential information with discretion and maintain a prominent level of professionalism.
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