Digital Analytics Strategist
hace 6 días
Johnson & Johnson, a global leader in healthcare innovation, is seeking a skilled Digital Analytics Strategist to enhance customer services operations within IM Global Deliver.
About the RoleThis key position will focus on leveraging advanced modeling and simulation techniques to drive improvements in supply chain efficiency. The ideal candidate will possess expertise in data science and analytics to develop insights that inform strategic decision-making.
Job DescriptionKey Responsibilities:- KPI Development & Monitoring: Develop, track, and report on critical KPIs related to supply chain efficiency and effectiveness.
- Data Analysis & Modeling: Develop and implement predictive models to optimize customer services, conduct simulations to assess cost and capacity, and analyze historical data to identify trends and patterns.
- Customer Journey/Customer Experience: Analyze customer journey and deploy Customer Journey Orchestration to improve customer experience.
- Masters or Ph.D. in Data Science, Statistics, Computer Science, Engineering, or a related field.
- Minimum 8 years of experience in data science or analytics roles, preferably within the pharmaceutical or logistics sectors.
- Proven track record of developing models that drive operational improvements.
$140,000 - $180,000 per year, depending on location and experience.
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