Business Financial Applications Specialist

hace 3 días


Medellín, Antioquia, Colombia J.S. Held A tiempo completo
Role Overview

This is a high-energy contributor role for a Cash Applications Specialist with exceptional administrative skills and a strong focus on delivering top-notch service and superior work product to our clientele based out of our Medellin, Colombia office.

The primary responsibility of this role will be interacting with corporate clients and processing payments for projects across various disciplines from a diverse client list. J.S. Held is committed to learning and development, continually seeking to attract and retain top talent who are creative, self-motivated, and organized.

Job Responsibilities
  • Establish client or payor contact and initiate receivables process
  • Input and allocate checks and ACH payments into the company's practice management system
  • Collaborate with Billing/Collection staff to investigate and resolve any payment application discrepancies
  • Support the team with high-volume AR/Collection inquiries
  • Respond to payment inquiries (internal/external)
  • Develop timelines and agreements with clients on when payment will be made
  • Record contact information, communications, and collection efforts in the ERP system
  • Follow up as necessary
  • Investigate and resolve issues related to chargebacks, short payments, and outstanding invoices
  • Perform various accounting and administrative projects assigned by management
Requirements
  • C1 or native level of English proficiency
  • Experience in an insurance environment is highly desirable
  • Meticulous eye for detail and accuracy is essential
  • ERP/proprietary software experience is crucial; MS Dynamics experience is a significant advantage
  • Able to work independently with minimal supervision and within a team environment
  • Able to research and reconcile
  • Familiarity with third-party payors
  • Proficiency in Excel, MS Word, and Outlook
  • Able to communicate effectively in both written and verbal formats
  • Able to build and maintain good relationships with clients, internal project managers, area leads, and coworkers
  • Well-organized and detail-oriented
  • Able to prioritize tasks
  • Flexible and able to adapt quickly to new systems and changing needs of a growing company
  • Associate degree or higher preferred
  • This position requires working at the office for 2 to 3 days a week
  • We offer a flexible schedule, including support on some Colombian holidays, with US holidays off
Estimated Salary

$40,000 - $60,000 per year



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