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Human Resources Specialist
hace 2 meses
As a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access and technology solutions across more than 20 therapeutic areas.
The company has an exciting opportunity for a Human Resources Specialist to join the HR Service Delivery Team. The selected candidate will act as a key contributor within the team and be responsible for delivering superior customer service and providing quality and timely information to employees regarding their general HR inquiries.
This role is a great opportunity to join a fast-paced, collaborative Human Resources team with the ability to work remotely. As a Human Resources Specialist, you will be part of a dynamic team that supports the growth and development of the business.
Responsibilities:- Serve as a central point of contact for employees and leaders for HR-related inquiries via a Case Management System.
- Provide superior customer service when responding to employee questions regarding payroll, company policies, benefits, and general HR inquiries across the company.
- Complete US I-9 documentation and process using the E-Verify system.
- Facilitate off-boarding activities, including termination documentation, final paychecks, and separation information.
- Process various forms related to documenting Human Resources activities.
- Maintain employee personnel electronic files.
- Perform employment verifications.
- Participate in HR Service Delivery projects as needed.
Requirements:
- 2+ years of Customer Facing Human Resources experience is preferred.
- High School Diploma required, Bachelor's degree is preferred.
Key Skills and Qualifications:
- Superior customer services skills in a multi-faceted environment; in writing, via phone, and face-to-face.
- Flexibility and the ability to multitask is critical.
- Accuracy and attention to detail is essential.
- Excellent interpersonal, organization, and communication skills.
- Ability to interact with many different individuals and prioritize numerous responsibilities.
- Strong computer skills essential, including MS Word, Excel, and Outlook.
- Experience with Workday and a Case Management System, a plus.
Fortrea offers a competitive salary of $35,000-$50,000 per year, depending on experience, as well as opportunities for career growth and professional development. If you are a motivated problem-solver and creative thinker who shares our passion for overcoming barriers in clinical trials, we encourage you to apply.
