Strategic Workforce Manager — Forecasting

A leading BPO company in Bogotá is looking for a Workforce Manager to oversee staffing, scheduling, and resource allocation. This role is essential for achieving business objectives through effective forecasting and performance monitoring. The ideal candidate should have over 5 years of experience in similar BPO roles, strong analytical skills, and...

Position Summary We are seeking a Workforce Manager to optimize staffing, scheduling, and resource allocation. This role is crucial for meeting business and service level objectives by accurately forecasting workload, developing efficient agent schedules, and monitoring real‑time performance. The Workforce Manager will play a key role in improving overall...

Position summary We are seeking a Workforce Manager to optimize staffing, scheduling, and resource allocation. This role is crucial for meeting business and service level objectives by accurately forecasting workload, developing efficient agent schedules, and monitoring real‑time performance. The Workforce Manager will play a key role in improving overall...

Position summary:We are seeking a Workforce Manager to optimize staffing, scheduling, and resource allocation. This role is crucial for meeting business and service level objectives by accurately forecasting workload, developing efficient agent schedules, and monitoring real-time performance.The Workforce Manager will play a key role in improving overall...

IntouchCX Bogota, D.C., Capital District, Colombia Senior Workforce Manager About IntouchCX: IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with...

Horatio Bogota, D.C., Capital District, Colombia Position Summary We are seeking a Workforce Manager to optimize staffing, scheduling, and resource allocation. This role is crucial for meeting business and service level objectives by accurately forecasting workload, developing efficient agent schedules, and monitoring real‑time performance. Key...

**See yourself at Twilio**: Join the team as Twilio's next Workforce Management Forecasting Analyst 3! **Who we are & why we're hiring**: Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of...

A leading financial services company is seeking a Manager, Finance Business Partner in Bogotá. This role requires expertise in financial guidance, reporting, and analytics to support business decisions. The ideal candidate will possess a Master’s in Finance or CPA, along with strong experience in expense forecasting and reporting. This full-time position...

Strategic Project ManagerLocation: Remote / LATAMC1/C2 EnglishWe are looking for astrategic, proactive, and execution-oriented leaderto join our team as aStrategic Project Manager (SPM). This role drives the delivery of our SaaS and logistics implementations, ensuring flawless execution, high customer satisfaction, and scalable operations.About the RoleYou...

A leading staffing solutions company in Bogotá is seeking a Workforce Manager to enhance operational efficiency through effective staffing and scheduling. The successful candidate will be responsible for analyzing performance data, forecasting staffing needs, and monitoring real-time performance to ensure operational goals are met. A bachelor's degree and...