Administrative Assistant Zr_20987_Job
hace 3 días
Job Description This is a remote position.
Admin.
Assistant 20 hours per week, schedule between 9 AM to 6 PM Florida time As an Adminitrative Asistant, you'll work closely with our Customer Success Manager (CSM) to support students, manage key processes, and ensure smooth operations.
This role is ideal for someone organized, detail-oriented, tech-savvy, and proactive , who enjoys engaging with people and following structured processes.
Responsibilities: Assist the Customer Success Manager in ensuring students have an outstanding experience.
Follow checklists and handle repetitive administrative tasks with accuracy.
Manage student interactions via email, our Facebook group, and CRM (Go High Level) .
Be comfortable on Zoom calls and on-camera for a few hours each week to support student calls.
Monitor and respond to student inquiries, ensuring timely follow-up.
Maintain and update CRM records, ensuring accurate tracking of student progress.
Support onboarding and retention efforts by tracking student engagement and assisting with communication.
Identify and escalate any student concerns or issues to the CSM for resolution.
Assist in tracking metrics and generating reports to improve the student experience.
Requirements Highly organized with strong attention to detail.
Tech-savvy and adaptable to new tools (experience with Go High Level CRM is a plus).
Proactive and able to anticipate needs before they arise.
Strong communication skills —both written (for emails/Facebook group) and verbal (for Zoom calls).
Comfortable following structured processes and checklists .
Enjoys working in a fast-paced, team-oriented environment .
Past experience in a customer success, admin, or support role is preferred.
Independent Contractor Perks Permanent work from home Immediate hiring Steady freelance job ZR_20987_JOB Requirements Highly organized with strong attention to detail.
Tech-savvy and adaptable to new tools (experience with Go High Level CRM is a plus).
Proactive and able to anticipate needs before they arise.
Strong communication skills—both written (for emails/Facebook group) and verbal (for Zoom calls).
Comfortable following structured processes and checklists.
Enjoys working in a fast-paced, team-oriented environment.
Past experience in a customer success, admin, or support role is preferred.
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