Esm Associate System Administrator

hace 3 meses


Cota Cundinamarca, Colombia Schlumberger A tiempo completo

The Systems Analyst is responsible for supporting a wide variety of Information Technology (IT) distributed services and systems. The Systems Analyst ensures that critical business systems continue to run efficiently by providing routine and emergency maintenance, system monitoring and database administration.
- Ensure that appropriate procedures are defined and executed for Event Management.
- Consult with the Onsite Support, Service Desk and Supply Chain departments regarding user concerns.
- Partner with Onsite Support and Service Managers to ensure networks and security systems are up-to-date.
- Track all requests via the designated Event Management system.
- Record progress and make regular reports to IT Training and Staffing Manager.
- Implement, support, use and communicate existing best practice policies and procedures.
- Work with decision makers, stakeholders and customers to define business requirements, system goals and help resolve customer issues.
- Adhere to standards of confidentiality and security.
- Act as a mentor to junior members of the team and contractors.
- Comply with Quality, Health, Safety and Environment policies and adhere to IT Quality Management System practices.
- Maintain the distributed services and systems support process.
- Monitor and update IT security elements.
- Sustain computer operating systems on various host computers.
- Ensure that critical business systems continue to run efficiently with optimum performance.
- Manage backup, data recovery, user access and security functions.
- Update operating systems and patches to supported release levels for Operations System and database environments.
- Manage all the components of the distributed services as per the defined scopes including hardware, operating system, software and processes.
- Recommend specific hardware and software for different solutions and provide estimated pricing and purchase orders.
- Program scripts to automate simple tasks within established standards.
- Mentor and manage the daily duties of contractors.
- Establish general security network requirements and audit systems to ensure compliance.
- Provide outside of office hours support for critical systems recovery as deemed necessary.
- Follow current defined IT processes for change management, configuration management and incident management.
- Engage in small scale projects from proposal stage to implementation and delivery stage.
- Provide proper documentation on various tasks being carried over, ranging from technical documentations to end user training and hand-over documentation.
- Provide short-term budgetary plans in managed scope.

Essential qualifications
- Bachelor¹s or master’s degree in Computer Science or related field
- Excellent communication, verbal and written skills

Key competencies
- 1-2 years of experience in customer support with an IT background
- Wiliness to learn and develop skills related to ServiceNow Support
- Advanced, written, and verbal English is a must
- Understanding of IT help desk and service management along with good understanding of the ITIL framework including Incident Management, Problem Management, Change Management, Release Management, and/or Service Desk
- Ability to adapt quickly to learn new tools, new technologies, and current industry standards
- Effective written and verbal communication skills with the ability to communicate technical information to a non-technical audience.

Other skills and abilities
- Ability to work in global distributed setting without supervision
- Self-driven, Proactive, Systems Thinking
- ITIL V3.0 or 4.0 Foundation Certified
- IT Application Support Experience

**Perks And Benefits**:
***International Opportunities****:
Global adventure, broad exposure, and limitless learning await you. You'll be part of the most multi-cultural and diverse team of experts in any industry, anywhere.

***Insurance****:
Health, vision, and dental insurance for you and your dependents available from day 1

**Diverse And Inclusive Culture****:
Our exceptional and diverse people are the pulse and spirit of who we are. Every day, you will enrich your knowledge in an environment where differences in thought, creativity and experiences are embraced.

***Hybrid Work****:
BlueFLEX offers you more flexibility for a better work-life balance and empowers you to continuously perform at a high level regardless of where you're working from. Check eligibility in job description.

SLB offers equal employment opportunity. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.

SLB ofrece igualdad de oportunidades en el empleo. Los Solicitantes cualificadoes son considerados sin distincion de raza, color, religion, sexo, orientacion sexual, identidad de genero, origen nacional, edad, discapacidad u otras caracteristicas protegidas por la ley.


  • System Administrator

    hace 2 semanas


    Bogotá, Cundinamarca, Colombia Kyndryl A tiempo completo

    Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role - As...

  • Maintenance Associate

    hace 2 meses


    Cota, Cundinamarca, Colombia Schlumberger A tiempo completo

    The Maintenance Associate is responsible to perform maintenance activities per the Maintenance Program and ensure on-time delivery of equipment in accordance with operational demand. The Maintenance Associate supports initiatives to improve the maintenance-related Cost of Service Delivery (CoSD), Maintenance Efficiency, People Productivity, and Asset...


  • Tocancipá, Cundinamarca, Colombia CANPACK A tiempo completo

    CANPACK Group is a global manufacturer of environmentally friendly, modern packaging solutions, supplying top quality primary packaging, on time and wherever needed. The company, headquartered in Krakow (Poland), runs operations in 16 countries and employs over 8,000 people worldwide in 29 production sites for aluminum beverage cans, glass bottles, metal...

  • Application Engineer

    hace 3 meses


    Cota, Cundinamarca, Colombia Schlumberger A tiempo completo

    Understand the structure, relationship and business rules of the organization. - Identify the linkages between its strategies, organization, people, data and systems, businesspolicies and business rules, as well as the physical assets of the business. - Support testing and identify project delivery issues and risks; assist with mitigation strategies. - Work...

  • Zendesk Administrator

    hace 1 semana


    Bogotá, Cundinamarca, Colombia First Line Software A tiempo completo

    **First Line Software is an international team of over 400 professionals around the world (America, Europe, Asia, and Australia) who develop innovative solutions in the software industry. We try to keep an open atmosphere; we appreciate freedom and flexibility in everything. We are waiting for you in our FLS Family.** **We are looking for an Application...

  • HR Administrator

    hace 3 meses


    Cota, Cundinamarca, Colombia Schlumberger A tiempo completo

    The HR Operations Analyst (HROA) is mainly responsible for the HR Transactions using established procedures and guidelines. This may include HR data quality and integrity in HR systems of record. This person ensures all activities are performed in strict compliance with Schlumberger procedures, employment rules, manuals, policies, and country legislation. -...

  • Network Administrator

    hace 3 meses


    Tocancipá, Cundinamarca, Colombia CANPACK A tiempo completo

    CANPACK Group is a global manufacturer of environmentally friendly, modern packaging solutions, supplying top quality primary packaging, on time and wherever needed. The company, headquartered in Krakow (Poland), runs operations in 19 countries and employs nearly 8,000 people worldwide in 29 production sites for aluminum beverage cans, glass bottles, metal...

  • Sales Associate

    hace 3 días


    Bogotá, Cundinamarca, Colombia Topline A tiempo completo

    Topline® is looking for a dedicated Sales & GTM Associate to join our growing team. You'll be directly involved in showcasing the capabilities and benefits of Topline’s expanding suite of growth products. This is an opportunity to be at the forefront of a pioneering effort to redefine professional service delivery globally. As a key player in our GTM...


  • Cundinamarca, Colombia Modern Talent Hub ES A tiempo completo

    En **Modern Talent Hub** queremos convertirnos en la central que conecte el talento que requiere la industria **Tecnológica en América Latina**, y por eso necesitamos de profesionales como tú. **_ ¿_**Te gustaría ser parte de una de las principales empresas de TI de Latinoamérica?** Estamos buscando un(a) **Analista Cloud de Seguridad** en **Bogotá...

  • Billing Specialist

    hace 2 semanas


    Cota, Colombia SLB A tiempo completo

    The Billing Clerk is responsible for providing timely and accurate processing of customer invoices, and perform a secondary audit of other Billing team members' posted invoices, conducting statement audits and problem resolutions. Validate that required information is received to accurately bill customers.Generate sales orders and enter data into the...

  • Billing Specialist

    hace 2 semanas


    Cota, Cundinamarca, Colombia Schlumberger A tiempo completo

    The Billing Clerk is responsible for providing timely and accurate processing of customer invoices, and perform a secondary audit of other Billing team members’ posted invoices, conducting statement audits and problem resolutions. - Validate that required information is received to accurately bill customers. - Generate sales orders and enter data into the...

  • Billing Specialist

    hace 3 meses


    Cota, Cundinamarca, Colombia Schlumberger A tiempo completo

    The Billing Clerk is responsible for providing timely and accurate processing of customer invoices, and perform a secondary audit of other Billing team members’ posted invoices, conducting statement audits and problem resolutions. - Validate that required information is received to accurately bill customers. - Generate sales orders and enter data into the...


  • Cota, Cundinamarca, Colombia Schlumberger A tiempo completo

    The Secretary/Assistant is responsible for performing secretarial and administrative duties. The Secretary/Assistant executes complex and confidential secretarial and administrative assignments. This person applies advanced computer and process skills with a detailed understanding of the organization’s operation. The Secretary/Assistant assists the...

  • Consultor SAP Basis

    hace 2 semanas


    Bogotá, Cundinamarca, Colombia TIVIT A tiempo completo

    Somos una compañía de soluciones digitales, con operación en diez países de América Latina. Apoyamos y evolucionamos los negocios de nuestros clientes a partir de nuestras cuatro líneas de negocios: Digital Business, Cloud Solutions, Digital Payments y Technology Platforms. En estos momentos nos encontramos en búsqueda de un talento para cumplir el...

  • Billing Specialist

    hace 2 semanas


    Cota, Colombia SLB A tiempo completo

    The Billing Clerk is responsible for providing timely and accurate processing of customer invoices, and perform a secondary audit of other Billing team members’ posted invoices, conducting statement audits and problem resolutions. Validate that required information is received to accurately bill customers. Generate sales orders and enter data into the...

  • HR Intern

    hace 3 meses


    Tocancipá, Cundinamarca, Colombia ChemTreat A tiempo completo

    Support for different HR tasks When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful **Danaher Business System**...


  • Tocancipá, Cundinamarca, Colombia ChemTreat A tiempo completo

    Experiência mínima de un año en procesos de producción de químicos, con estudio técnico y preferible conocimiento en el área de almacén y mantenimiento When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work...

  • Growth Driver

    hace 1 mes


    Tocancipá, Cundinamarca, Colombia ChemTreat A tiempo completo

    esponsible for growth and expansion of direct sales When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful...


  • Tocancipá, Cundinamarca, Colombia ChemTreat A tiempo completo

    Técnico, tecnólogo y/o profesional en laboratorio, química, ambiental, petróleos o mantenimiento. Experiência mínima de 6 meses en cargos similares. Conocimiento de ensayos de jarras y pruebas de botellas y Excel básico When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help...

  • Account Manager

    hace 3 meses


    Tocancipá, Cundinamarca, Colombia ChemTreat A tiempo completo

    Account Manager responsable por sostener el territorio asignado y generar nuevas aplicaciones en cuentas existentes al igual que generar nuevas cuentas. When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard,...