Agente de Service Desk 1a
hace 2 semanas
Formación Tecnólogo de Sistemas.
- Mínimo de experiência 2 años en soporte técnico de Mesas de Servicios TI.
- Conocimiento básico de ITIL, con énfasis en: Mesa de servicio, gestión de incidentes, gestión de solicitudes de servicio, gestión de problemas y gestión de nível de servicio.
- Conocimientos técnicos en sistema operativos Windows, iOS, Androide.
- Conocimiento en Office 365, Teams, Skype.
- Conocimiento y experiência en mantenimiento correctivo de equipos PCs, MAC, portátiles e impresoras: diagnóstico, solución y reemplazo de partes o repuestos de Hardware.
- Manejo de software para clonación, generación y restauración de imágenes.
- Conceptos básicos de redes, protocolos (TCP/IP, SPX/IPX).
- Conceptos básicos de telefonía IP
- Conocimientos básicos de cableado estructurado y equipos eléctricos.
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Service Desk
hace 2 días
Bogota, Colombia Netlogistik A tiempo completo_**netLogistik**_ **es una empresa dedicada a brindar servicios de Tecnología para la cadena de suministro, buscando siempre dar un valor agregado a nuestros clientes y actualmente nos encontramos en el #23 **_**de Top Companies en expansión.**_ Escolaridad: Ing. en sistemas o carreras a fin (concluida) Experiência: Al menos 1 año atendiendo clientes...
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Agente de Service Desk 1a
hace 2 semanas
Bogota, Colombia SONDA IT A tiempo completoPersonal con Técnico en cualquier área, con mínimo (6) meses de experiência en atención telefónica, call center, servicio al cliente o asesor comercial con disponibilidad del tiempo 7x24. Manejo de ofimática, habilidades en escucha activa, redacción, ortografía, comprensión de lectura y actitud de servicio.
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Service Desk Analyst Level 2
hace 7 días
Bogota, Colombia The Functionary A tiempo completo**About us** We are professional, agile and our goal is to help desk. Our work environment includes: - Modern office setting - Food provided Responsabilities - Address and resolves incidents and requests that have been escalated - Document all incident troubleshooting and resolution - Engage other service desk resources or appropriate service resources...
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Front Desk Supervisor
hace 3 semanas
Bogota, Colombia Hilton A tiempo completoFront Desk Supervisor A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various...
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Front Desk Supervisor
hace 3 semanas
Bogota, Colombia Hilton A tiempo completoA Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front...
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Service Desk Analyst Permanent Wfh
hace 5 días
Bogota, Colombia Emapta A tiempo completo**Job Information**: Industry - Employment - Recruiting - StaffingWork Experience - 1-3 yearsLocation - ColombiaFunctional Expertise (Verticals) - Information TechnologyCity - BogotaState/Province - Bogota, D.C.Country - ColombiaZip/Postal Code - 110111We’re looking for a **Service Desk Analyst** who responds to requests for technical assistance via phone...
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Agente Front Desk
hace 5 días
Bogota, Colombia Phi Services A tiempo completoEscuela de Negocios y Finanzas requiere para su equipo, Agente Front Desk -Recepcionista Adminsitrativa. Técnico o tecnólogo en áreas administrativas. **Principales funciones**: - Control y seguimiento del proceso de ingreso de clientes - Preparar espacios para la realización de eventos y reuniones, asegurando que los muebles y equipos estén listos...
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Front Desk Receptionist
hace 22 horas
Bogota, Colombia IntouchCX A tiempo completo**About IntouchCX** IntouchCX is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the world’s biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through...
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Customer Service Travel Agent
hace 2 semanas
Bogota, Colombia Dyninno Colombia SAS A tiempo completoWe are looking for bilingual Customer Service Travel Agents to sell business class tickets to our most exclusive clients! At Dyninno Colombia we are looking for people who love helping others, are persistent, empathetic, kind, and curious. We sell about 50,000 air-tickets per month globally and build the exquisite customer service. As a Travel Agent, you...
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IT Service Desk Analyst Level 1 Dayshift
hace 7 días
Bogota, Colombia Emapta A tiempo completo**Job Information**: Industry - Employment - Recruiting - StaffingSalary - COP 2.000.000 - 4.000.000Work Experience - 1-3 yearsLocation - ColombiaFunctional Expertise (Verticals) - Information TechnologyCity - UsaquenState/Province - Bogota, D.C.Country - ColombiaZip/Postal Code - 110111- We’re looking for an - **IT Service Desk Analyst Level 1** who...
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Analista Help Desk Aplicaciones
hace 4 horas
Bogota, Colombia Sophos Solutions A tiempo completo**¿Por qué nosotros?** - Solidez financiera, estabilidad laboral, crecimiento profesional y multiculturalidad; somos una empresa con presencia a nível mundial desde Latam USA e india nos especializamos en soluciones de software con socios como Mambu, Oracle, Microsoft o AZURE; buscamos un analista de soporte técnico (Help Desk, Mesa de Ayuda) TI con...
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Help Desk Technician
hace 7 días
Bogota, Colombia Soaring Towers A tiempo completo**Soaring Towers** **Help Desk Technician (Part-Time) for $5-$20/hr.** **(Remote position)** **Join Our Dynamic Team!** **Key Responsibilities**: - Conduct thorough research to find solutions to complex software issues, ensuring customer satisfaction and continuous service improvement. - Initiate follow-up calls with clients to confirm resolution and...
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Service Desk
hace 4 horas
Bogota, Colombia Rappi A tiempo completo¡Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿Quieres saber por qué Rappi? - ️ VEMOS OPORTUNIDADES donde otros ven problemas; - ️ VEMOS CERCANIA donde otros ven distancia; - ️ VEMOS ADRENALINA donde otros ven...
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Agente de Turismo Customer Service Bilingüe
hace 4 horas
Bogota, Colombia Dyninno Colombia SAS A tiempo completoWe are looking for bilingual Customer Service Travel Agents to sell business class tickets to our most exclusive clients! At Dyninno Colombia we are looking for people who love helping others, are persistent, empathetic, kind, and curious. We sell about 50,000 air-tickets per month globally and build the exquisite customer service. As a Travel Agent, you...
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Customer Service Agent
hace 3 semanas
Bogota, Colombia Sitel Group A tiempo completo**About Us** **Sitel is a company that operates under the culture of people first, the reason why it offers training for their agents, recognition programs, and professional development programs. The company also provides flexibility in the schedules for people who want to work. It is a multinational company that believes in human talent and contributes to...
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Agente Bilingue
hace 22 horas
Bogota, Colombia Contact point 360 SAS A tiempo completo¡Únete a nuestro equipo de Customer Service Agent en Contact Point 360 S.A.S! Estamos en busca de personas con habilidades excepcionales en el servicio al cliente y un alto nível de inglés para brindar un excelente soporte a nuestros clientes. Si eres proactivo, orientado al detalle y disfrutas de trabajar en un entorno dinámico, ¡esta es la...
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Reservations Agent
hace 22 horas
Bogota, Colombia Hilton A tiempo completoA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...
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Agente de Service Desk 1c
hace 4 días
Bogota, Colombia SONDA IT A tiempo completoUn (1) Operador de mesa de servicio segundo nível ofimatica y gestion de activos(Dedicado en sitio La Previsora) - Título de Formación Técnica o aprobación de 5 semestres de Formación Universitaria Profesional en Ingeniería de Sistemas y/o Administración de informática y/o Ingeniería Electrónica. - Certificado ITIL(R) Foundation V3 o superior. Un...
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Customer Service Agent
hace 4 días
Bogota, Colombia Teleperformance Colombia A tiempo completoIf you live in the city of Bogotá and have an English level of B2 (80%), we want to offer you the opportunity to work in our specialized vacancy with one of the most important social media networks globally. Your job objective is to help users of one of the most important global social media platforms to solve questions about the platforms functioning.Why...
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Customer Service Representative Ingles 80 Bogotá
hace 4 semanas
Bogota D.C., Colombia Teleperformance Colombia A tiempo completoCustomer Service AssociateAre you ready to work with the TOP team?ResponsabilidadesWhat youll do as a Customer Service Associate?Respond to all customer inquiries.Provide excellent customer service by being a good listenerWork with confidential customer information, while treating it sensitivelyAimto resolve issues on the first interaction by being...