Air Logistics Revenue Care Specialist

hace 2 meses


Bogotá Cundinamarca, Colombia Kuehne+Nagel A tiempo completo

Construye y promueve excelentes relaciones con colegas, diseña experiências de clientes que inspiran lealtad. Eres el pilar más importante de nuestro éxito. Tú marcas la diferencia.
** Your Role**: Como especialista en atención de ingresos, será responsable del seguimiento diario de todas las finanzas dentro de su grupo de clientes asignados en colaboración cruzada con los especialistas operativos y de servicio al cliente. Además, al aplicar sus conocimientos y habilidades, se asegura de que el campo comercial FSL se mantenga al más alto nível y respalda al controlador comercial financiero asignado para mejorar aún más la rentabilidad de las cargas y los clientes.
** Your Responsibilities**:

- Recopilar y validar la creación y el ingreso de facturas y notas crédito en su cartera de clientes asignada.
- Controlar la precisión financiera de los archivos operativos, verificar las

acumulaciones de costos automatizados existentes y solicitar la configuración de nuevos, ya sean genéricos o específicos del
cliente.
- Gestionar el proceso FSL. Esto incluye la confirmación del GP esperado (de ser necesario) hasta la provisión de

acumulaciones y cierre de archivos.
- Monitorear la velocidad del proceso de FSL así como la precisión a través de auditorías regulares de FSL realizadas

internamente. Es posible que se le solicite que audite a otros clientes en el proceso de FSL.
- Participar activamente en el establecimiento, seguimiento y mejora de los KPI de FSL. Esto incluye la precisión de las

acumulaciones mensuales y el seguimiento de los archivos diferidos.
- Apoyar al agente financiero durante el cierre de fin de mes y asegurar que se cumplan los plazos.
- Asumir un papel activo con la información de las desviaciones de la rentabilidad del cliente y el análisis de tendencias e

informar cualquier valor atípico a su CCL responsable.
- Actuar como asesor del especialista en operaciones (OCC) y servicio al cliente (CCL) en relación con cualquier asunto

financiero.
** Your Skills and Experiences**:

- Técnico, Técnologo en Finanzas, Economía, Comercio Exterior o carreras afines.
- Experiência con Manejo de operaciones financieras.
- Conocimientos en Logística Aérea.
- Inglés intermedio.
- Disponibilidad para trabajar horarios rotativos y fines de semana.

POSTULACIONES INTERNAS HASTA EL 21 DE OCTUBRE.

**About Kuehne+Nagel***

With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.

CONTACT

Talent Sourcing Center



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