HR Shared Services Spec

hace 4 semanas

Bogota, Colombia Medtronic A tiempo completo

**Careers that Change Lives**

This role acts as the primary benefit system administrator for “My Benefits” system and partners closely with the global and regional benefit teams to support the configuration and maintenance of the platform providing the best customer experience to all end users. The role is responsible for being a liaison between Total Rewards Operations and the vendor to ensure the platform configuration and updates are implemented and maintained according to the establish rules and requirements.

**A Day in the Life**
**Responsibilities may include the following and other duties may be assigned.**
- **Primary My Benefits platform administrator. (i.e., update system texts/descriptions, setup communication to be cascaded using the platform, ensure documents/guides are in place).**:

- **Gather geographical benefit rules and requirements to support system configuration updates in compliance with legal and policy requirements.**:

- **Assist and partner with the different regions and global teams to support My Benefits testing procedures including but not limited to country requirements, system configuration, reporting formatting and accuracy.**:

- **Conduct audits between platform, Vendor’s, and other systems data to ensure accuracy in benefits, billing and employee deductions based on country rules.**:

- **Identify needs and integrate additional validation points for consistency and compliance.**:

- **Monitor and complete research to identify root cause for discrepancies in My Benefits system in partnership with vendor to resolve issues accurately.**:

- **Identify opportunities to improve the customer experience in My Benefits system and support configuration process for changes including testing of functionality.**:

- **Run and/or prepare recurrent or ad-hoc reports for various internal and/or external stakeholders.**:

- **Support data downloading from My Benefits system and uploading to Global HR System as needed.**:

- **Manage escalated cases and provide responses to employees in accordance with the establish Service Level Agreement.**:

- **Prepare and maintain the My Benefits system operational documentation including but not limited to Process Mapping, SOP’s, and FAQs for different supporting groups.**:

- **Work closely with the different teams, including vendors, to conduct ongoing optimization efforts.**:

- **Lead / participate in ad-hoc benefit projects.**:

- **Flex to assist other Total Rewards Operations activities in times of peak demand.**

**Must Have: Minimum Requirements**
- **High school degree.**:

- **2 years of experience required in HR support, compensations or finance, providing support on human resources software and systems**:

- **Fluent English level.**:

- **Autonomy.**:

- **Team player.**:

- **Strong Microsoft Excel skills and proficient in Word, PowerPoint, & Teams**:

- **Basic knowledge of HR Management Systems / HR Information Systems functionality and general best practices**:

- **Experience in building strong working relationships with customer groups.**:

- **Demonstrate critical thinking, ability to collaborate, generate ideas and set high standards focusing on the customer.**:

- **Ability to work in a fast based environment using your own initiative.**:

- **Strong attention to detail and have a technical aptitude possessing strong computer skills specially in Excel.**:

- **Strong verbal and writing communications skills.**:

- **Contributes to the completion of project milestones.**:

- **May have some involvement in cross functional assignments.**:

- **Demonstrate critical thinking, ability to collaborate, generate ideas and set high standards focusing on the customer.**

**Nice to Have**
- **Bachelor’s degree in HR or related field.**:

- **Requires practical knowledge and demonstrated competence within job area.**:

- **Experience with human resources software and systems such as My Benefits and Workday.**:

- **Experience using analytical and problem-solving techniques, tools, and methodologies.**:

- **Process improvement mindset.**:

- **Strong verbal and written communications skills, and comfort interacting with and influencing colleagues at various levels in the organization.**:

- **Experience in building strong working relationships with customer groups including Vendors.**:

- **Ability to work in a fast based environment using your own initiative.**:

- **Detail oriented while not losing sight of the big picture.**

**About Medtronic**

**Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.**

**We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work to

  • HR Shared Services

    hace 2 semanas

    Bogota, Colombia Asertempo A tiempo completo

    **Salario**: **$ 5.000.000** **|** **Publicado**: **2024/03/26** **Localización**: - Colombia Bogota Bogota D.c.**Jornada**: - TIEMPO COMPLETO 47H SEM**Tipo de experiência**: - DE 6 MESES A 1 AÑO**Funciones**: - Labores relacionadas con el cargo solicitado en esta requisición, las anexas que se consideren convenientes ejecutar y las solicitadas...

  • HR Shared Services Specialist-required Portuguese

    hace 4 semanas

    Bogota, Colombia Zimmer Biomet A tiempo completo

    **Requisition Number**: AMER27925 **Employment Type**: Full-time **Location**: Bogota **Job Summary**: The HR Shared Services Specialist role is a customer-facing position located within the HR shared services center and is responsible for entering transactions into the HRIS system in a timely and accurate manner and acts as a steward of the existing...

  • Director, Global People Shared Services

    hace 4 semanas

    Bogota, Colombia Turnitin, LLC A tiempo completo

    Company Description Turnitin has offices in Australia, India, Indonesia, Germany, Japan, Korea, Mexico, the Netherlands, the Philippines, Sweden, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together. **Job...

  • HR Shared Services Specialist-required Portuguese

    hace 4 semanas

    Bogota, Colombia Zimmer Biomet A tiempo completo

    -Requisition Number AMER27925 Employment Type Full-time Location Bogota **Job Summary**: - The HR Shared Services Specialist role is a customer-facing position located within the HR shared services center and is responsible for handling employee inquiries and entering transactions into the HRIS system in a timely and accurate manner and acts as a steward...

  • HR Shared Services Specialist-required Portuguese

    hace 4 semanas

    Bogota, Colombia Zimmer Biomet A tiempo completo

    -Requisition Number AMER27925 Employment Type Full-time Location Bogota **Job Summary**: - The HR Shared Services Specialist role is a customer-facing position located within the HR shared services center and is responsible for handling employee inquiries and entering transactions into the HRIS system in a timely and accurate manner and acts as a steward...

  • HR Shared Services Specialist-required Portuguese

    hace 4 semanas

    Bogota, Colombia Zimmer Biomet A tiempo completo

    **Requisition Number**: AMER27925 **Employment Type**: Full-time **Location**: Bogota **Job Summary**: The HR Shared Services Specialist role is a customer-facing position located within the HR shared services center and is responsible for handling employee inquiries and entering transactions into the HRIS system in a timely and accurate manner and acts...

  • HR Shared Services Supervisor

    hace 5 días

    Bogota, Colombia Medtronic A tiempo completo

    **Careers that Change Lives** **A Day in the Life** Responsibilities may include the following and other duties may be assigned. - Provides centralized human resource administration and support across a variety of processes and programs including Global Rewards, Global Talent & Leadership Development, Global HR Operations and Employee Relations -...

  • HR Shared Services Spec

    hace 2 semanas

    Bogota, Colombia Medtronic A tiempo completo

    **Careers that Change Lives** At our HR Shared Services Department in Medtronic, plc, we focus on administrative, project, operational and data support for AskHR and Centers of Expertise (“CoE’s”) in the execution of HR processes to ensure consistency, effectiveness and efficiency promoting use and adoption of our HR technology platforms. Benefit...

  • Specialist Gbs HR Services

    hace 3 semanas

    Bogota, Colombia Adidas A tiempo completo

    Purpose & Overall Relevance for the Organization: - Within the framework of HR Services, we are providing excellent services and business competence regarding all HR Services related processes. As HR Services strives to combine competent and professional business partnering with a constant enhancement of services in an efficient and value-adding way, the...

  • Specialist HR Services

    hace 1 semana

    Bogota, Colombia Adidas A tiempo completo

    Purpose: - As part of the HR services team, provide support in all administrational tasks and processes as part of the Service Catalogue. Support and assist in undertaking all HR related tasks to ensure we are delivering best in class HR support and quality service to our business partners, line managers, and employees.- Key Responsibilities: - Execute...

  • Specialist GBS HR Services

    hace 6 días

    Bogota, Colombia adidas A tiempo completo

    Purpose & Overall Relevance for the Organization: Within the framework of HR Services, we are providing excellent services and business competence regarding all HR Services related processes. As HR Services strives to combine competent and professional business partnering with a constant enhancement of services in an efficient and value-adding way, the...

  • Specialist Gbs HR Services

    hace 4 semanas

    Bogota, Colombia Adidas A tiempo completo

    Purpose & Overall Relevance for the Organization: - Within the framework of HR Services, we are providing excellent services and business competence regarding all HR Services related processes. As HR Services strives to combine competent and professional business partnering with a constant enhancement of services in an efficient and value-adding way, the...

  • HR Services Supervisor

    hace 3 semanas

    Bogota, Colombia Medtronic A tiempo completo

    **Careers that Change Lives** At Medtronic, we value what makes you unique. Be part of a company that thinks differently to solve problems, make progress and deliver meaningful innovations. At our HR Shared Services we operationalize, execute and provide reporting for Global Talent Management to ensure a valuable and personalized HR experience for both...

  • Specialist HR Services

    hace 2 semanas

    Bogota, Colombia Adidas A tiempo completo

    Purpose: - As part of the HR services team, provide support in all administrational tasks and processes as part of the Service Catalogue. Support and assist in undertaking all HR related tasks to ensure we are delivering best in class HR support and quality service to our business partners, line managers, and employees.- Key Responsibilities: - Execute...

  • HR Services Analyst

    hace 3 semanas

    Bogota, Colombia IQVIA A tiempo completo

    **Job Overview** Provide HR administrative services in a customer-focused environment for Colombia & LATAM **Functions** - Provide support and participate on teams handling employment legislation, compliance, HR systems, practices and procedures - Work with HR Professional Services Center to resolve report-related inquiries and deliver requested reports...

  • Team Lead Gbs HR Services

    hace 5 días

    Bogota, Colombia Adidas A tiempo completo

    Purpose Be the main point of contact towards HR and supervise the local HR Services team. Support and assist in undertaking all HR related tasks to ensure we are delivering best in class HR support and quality service to our business partners, line managers, and employees.- Key Responsibilities - Handles supervision of local team and people management...

  • Senior Specialist HR Services

    hace 2 semanas

    Bogota, Colombia Adidas A tiempo completo

    As part of the HR services team, provide support in all administrational tasks and processes as part of the Service Catalogue. Support and assist in undertaking all HR related tasks to ensure we are delivering best in class HR support and quality service to our business partners, line managers, and employees. The Senior Specialist takes over increasing...

  • HR Services Analyst

    hace 3 semanas

    Bogota, Colombia WTW A tiempo completo

    In this position, you will provide efficient and effective administrative support to the Human Resources function. This role will focus upon maintaining and administering colleagues’ data by acting upon requests received and working through others to get results. Being able to work on your own initiative as well as part of a team is essential in order to...

  • HR Services Specialist Trilingual

    hace 2 meses

    Bogota, Colombia B. Braun Business Services S.A.S. A tiempo completo

    Acts as initial entry for all employees, administers incoming queries, provides HR information and performs transactional tasks, solves queries which require specific HR knowledge and higher degree of policy interpretation, focuses lies on compliant administrational / transactional tasks and processes in Workforce Admin HR functional area. **Duties and...

  • HR Services Specialist Trilingual

    hace 4 semanas

    Bogota, Colombia B. Braun Business Services S.A.S. A tiempo completo

    Acts as initial entry for all employees, administers incoming queries, provides HR information and performs transactional tasks, solves queries which require specific HR knowledge and higher degree of policy interpretation, focuses lies on compliant administrational / transactional tasks and processes in Workforce Admin HR functional area. **Duties and...