Home Care Scheduler with Career Plan
hace 2 semanas
The Scheduler is responsible for maintaining the client and caregiver relationship and ultimately helps provide a “best in home care” experience for clients and employees. Plays the integral role in interfacing with caregiver staff in ensuring the proper caregiver and client match. Ensures that all referrals are received in an accurate, detailed manner and are properly handled.
**ESSENTIAL FUNCTIONS**
**VERBAL COMMUNICATION**
- Answers telephone, and takes inquiries or messages in an upbeat, professional manner.
- Communicates continually with associates and clients to evaluate service.
- Serves as liaison between associates and the Office Manager.
**CUSTOMER FOCUS**
- Responds promptly and courteously to all clients’ calls.
- Receives referrals and inquiries on the programs of this company.
**ADAPTABILITY**
- Assists with sales, marketing and public relations efforts.
**ORGANIZATION**
- Schedules and coordinates day-to-day activities of caregivers.
- Performs payroll duties including verifying time sheets, updating telephony records, and computer input for payroll processing.
- Maintains documentation of associate work records in ClearCare and ensures current and complete personnel records for all home care associates.
**Salary**: From $2,700,000 per month
**Experience**:
- Costumer service or scheduling/recruiting (required)
**Language**:
- English with at least B2 level? (required)
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