Siebel Senior Specialist

hace 3 semanas

Bogota, Colombia Oracle A tiempo completo

Siebel Senior Specialist (CRM)-230001AW

**Applicants are required to read, write, and speak the following languages***: English, Spanish

**Preferred Qualifications**
- 3-5 years' of Siebel development experience, including configuration, workflows, LOV's, EIM, and EAI
- Strong understanding and experience with Siebel data model and data entities like customer, prospects, assets, vehicles and other entities
- Advanced Knowledge of Siebel Architectures (post Siebel IP 17) including Gateway, Siebel, Siebel Application Interface, and Database Servers.
- Siebel File System management and housekeeping.
- Knowledge of Siebel Tools Configuration.
- To define functional and technical requirements with end users and technical.
- Siebel CRM, or other relevant certifications
- Experience with Puppet scripting
- Expertise on enhancing web templates, JS, CSS files, Physical Model and Physical Renderer for Siebel Open UI
- Knowledge of Siebel SOAP Structure, import/exporting WSDLs, XSDs, XMLs
- Expertise in Siebel Workflows or Business Process Automation, Workflow Error Handling, Exception Handling
- Expertise in Siebel Scripting
- Expertise in Creating/Design Siebel Integration Object Structures
- Expertise in working with various EAI Business Services
- Understanding/Hands On with various Siebel Adapters preferred
- Correlating performance issues with fixes needed in Siebel objects, long running queries, DB changes, etc
- Experience with Agile, Scrum, iterative, or waterfall development and project methodologies
- Good analytical skills and problem solving skills.
- Good interpersonal skills and good team connect.
- Bachelor's degree in systems engineering or related

**Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.**

**Detailed Description and Job Requirements**

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

As an Advisory Systems Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Advisory Systems Engineer is sought by customers and Oracle employees to provide expert technical advice.

**Job**: Support

**Location**: CO-CO,Colombia-Bogota

**Job Type**: Regular Employee Hire

**Organization**: Oracle

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